Zojuist bericht gekregen van Look dat mijn garantieaanvraag is goedgekeurd. M'n fietsje valt nu onder het replacement programma! 
Nog even uitgezocht wat dat zgn. 'Crash Replacement program' nu precies is:Hello <naam>,
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Your product is now covered by a lifetime warranty (frame and fork).
In addition, you will benefit from the following services:
- Look Crash Replacement program
In the case of crash within 3 years from the purchase, you benefit from a discount on a new frame and fork from the current range.
- Safety Inspection frame and fork
After impact, crash or accident non related to a normal use, Look offers you a free safety inspection of your frame and fork.
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Ik vind het een keurige service van ze. Geeft toch een goed gevoel, mocht er eens iets helemaal verkeerd gaan...The price reductions indicated below will apply to the current manufacturer’s suggested retail price (MSRP) in your country at the time the application to the crash replacement program was processed.
•50% within 12 months from the date of purchase
•30% within 13 to 24 months from the date of purchase
•10% within 25 to 36 months from the date of purchase