peterb13 schreef op donderdag 7 augustus 2025 @ 20:28:
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Ik heb die nieuwe firmware ook en ik heb het idee dat ik nu veel beter nom draai. Heb ook in hems die funktie aangezet voor lokale communicatie. Ik ben er blij mee en blijf het zo voorlopig gebruiken
Vandaag nog wel een fout bij hun gemeld. De dagtotalen kloppen niet. Volgens die totalen zou ik toch nog een redelijke hoeveelheid kw afgenomen hebben terwijl dat maar minimaal is. Voor de werking is dit verder niet belangrijk
Ik heb reaktie gekregen van support waarom de dagtotalen van de p1 meter niet kloppen. Waarden zitten er gigantisch langs. Komen ze met een l.. verhaal
Dear Customer,
Thank you for your question about the difference between the P1 meter display data and the power company's data. We understand that this is important for you to manage your energy use, so we will break it down for you:
1. About the difference in readings:
• We are pleased to confirm that the total battery reading of your Zendure P1 meter (-15.56) is in close proof of the accuracy and reliability of our basic readings
2. Regarding the difference in grid flow data:
• The P1 meter strictly follows the raw data collection of the physical meter
• Differences between Grid-to-Home (0.576 vs 7.25) and Home-to-Grid (16.336 vs 22.81) may result from: a) different statistical periods or calculation dimensions for different platforms b) other platforms may contain corrected data outside of meter records c) there may be differences in metering window settings
3. Important Notes:
• The P1 meter is a meter reading device that only objectively reflects the original data recorded by the meter
• We have repeatedly verified the data acquisition and transmission process to ensure that there are no calculation errors
• There may be fundamental differences in data definitions and statistical methods for different energy management platforms
We recommend that you:
1. Confirm the specific meaning of their data with the power company
2. Consult the meter manufacturer to verify the accuracy of the basic metering
3. Provide full period data for further cross-verification
We're ready to help you clarify the specific reasons for data discrepancies. Thank you again for choosing Zendure products, your feedback is crucial to our continuous improvement of our services.