Ik word wel een beetje treurig van de support van EA:
B2K gekocht, heb wel de wapens maar niet de mappen en B2k is nergens te bekennen in Origin of Battlelog.
you:
Hello
Berly:
Thanks for contacting EA Help! My name is Berly how may I help you?
Berly:
May I know the issue which you are facing ?
you:
I have a problem with Back to Karkand
Berly:
Okay.
you:
I bought it today, my bank and your side confirmed the payment
you:
(Moneybookers
you:
However, it doesn't show up in Origin or Battlelog
you:
And I can't play the maps
Berly:
I apologize for the inconvenience caused to you due to this.
you:
The weapons are unlocked and I can use them
Berly:
May I know from where have you purchased the map ?
you:
One moment
you:
From here
you:
http://i1094.photobucket....Z_Sniper/Order_B2K_EA.jpg
you:
Your own origin store
you:
I used the "Buy Now" button in Battlelog
Berly:
Alright
Berly:
Thank you for providing me the information. Please stay online while I look into your issue.
Berly:
May I have the Order number ?
you:
Where can i find that?
Berly:
Alright.
Berly:
May I know from which email ID you have purchased the map ?
you:
alexbraeken@live.nl
Berly:
Thank you for providing me the information. Please stay online while I look into your issue.
you:
Registered with that on Origin and EA.com
Berly:
May I know when have you purchased the map ?
you:
Today
you:
12.27
you:
17 december 2011 12:27
Berly:
Thank you for providing me the information. Please stay online while I look into your issue.
Berly:
I would request you to wait for few minutes as the transaction is under process.
you:
That was like 3 hours ago
Berly:
As the map will be surely available once the transaction is completed.
Berly:
Is there anything else I may assist you with today?
you:
The problem here
Berly:
I apologize for the inconvenience caused to you due to this.
you:
Is that I have a PART of the expansion
you:
ONLY the WEAPONS
you:
Excuse my use of capos
you:
*caps
you:
So it did come through
Berly:
I would like to inform you that as alot of gamers are purchasing the map due to which the delay is occurring.
you:
Gee, this isn't really helping
you:
May I ask where you are located?
Berly:
We are located in India.
you:
Good to know
you:
Could you do one more thing for me?
Berly:
Is there anything else I may assist you with today?
you:
Could you run this number for me? xxxxxxxxxx
you:
Order number?
Berly:
Sure.
Berly:
May I know the issue which you facing with the order ?
you:
1 minute please
you:
मेरा विस्तार बोरिया-बिस्तर काम नहीं खरीद के बाद । मेरे पास केवल एक भाग है ।
you:
Hope this helps
you:
It is the same order
Berly:
Would you mind, if I place your chat on hold for couple of minutes to investigate your case?
Ze hadden genoeg van het eerste spektakel met unlocks alleen voor DICE werknemers
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Voor 4% gewijzigd door
DMZ op 17-12-2011 16:47
]