01/08/2012 at 12:09 D3xter says:
There’s also other changes coming with the new Subscriber Agreement (I couldn’t find much changed with the Privacy Agreement on a first look-through, they just formulated some things differently or moved it around)
You can still find the old one here:
http://web.archive.org/we...com/subscriber_agreement/
I used a compare tool to check against the new version:
http://www.text-compare.com/
The main change for the EU as far as I could see involves founding “Valve S.a.r.l.” in Luxembourg and everyone residing in the EU now being a customer to them instead of Valve Corporation in the US, although I don’t particularly know what that entails legally.
There was also a bit that seemed like a response to the new EU ruling in Section 1:
“nor may you sell, charge others for the right to use, or transfer any Subscriptions other than if and as expressly permitted by this Agreement (including any Subscription Terms or Rules of Use).”
And in response to people demanding refunds based on EU/UK laws in Section 3:
“ALL CHARGES INCURRED ON STEAM, AND ALL PURCHASES MADE WITH THE STEAM WALLET, ARE PAYABLE IN ADVANCE AND ARE NOT REFUNDABLE IN WHOLE OR IN PART, REGARDLESS OF THE PAYMENT METHOD, EXCEPT AS EXPRESSLY SET FORTH IN THIS AGREEMENT.
IF YOU ARE AN EU SUBSCRIBER YOU HAVE THE RIGHT TO WITHDRAW FROM A PURCHASE TRANSACTION FOR DIGITAL CONTENT WITHOUT CHARGE AND WITHOUT GIVING ANY REASON UNTIL DELIVERY OF SUCH CONTENT HAS STARTED OR PERFORMANCE OF THE SERVICE HAS COMMENCED. YOU DO NOT HAVE A RIGHT TO WITHDRAW FROM A TRANSACTION OR OBTAIN A REFUND ONCE DELIVERY OF THE CONTENT HAS STARTED OR THE PERFORMANCE OF THE SERVICE HAS COMMENCED, AT WHICH POINT YOUR TRANSACTION IS FINAL. YOU AGREE THAT DELIVERY OF DIGITAL CONTENT, AND THE ASSOCIATED SUBSCRIPTION, AND/OR PERFORMANCE OF THE ASSOCIATED SERVICE, COMMENCES AT THE MOMENT THE DIGITAL CONTENT IS ADDED TO YOUR ACCOUNT OR INVENTORY OR OTHERWISE MADE ACCESSIBLE TO YOU FOR DOWNLOAD OR USE.”
A new change in regards to the usage of VPN/Proxies…
It’s always good to know that companies reserve their rights to make full use of globalization (buy materials and use support staff where it is the cheapest etc.), but when it comes to the consumers using the same advantages they are suddenly “not allowed”, GoG also manages to offer the same price Worldwide just fine.
“You agree that you will not use IP proxying or other methods to disguise the place of your residence, whether to circumvent geographical restrictions on game content, to purchase at pricing not applicable to your geography, or for any other purpose. If you do this, we may terminate your access to your Account.”
Section 6 regarding “User Generated Information” (e.g. chat, forum posts, names, usage data and others) has been changed from “you expressly grant Valve the complete and irrevocable right to use” to “you expressly grant Valve and its affiliates the complete and irrevocable right to use” (in two places), which means they might share that data with 3rd parties without your consent now.
A clarification of Valves rights towards terminating your account in TERMS AND TERMINATION in Section 10 instead of a longer version granting more rights previously:
“Valve may cancel your Account or any particular Subscription(s) at any time. In the event that your Account or a particular Subscription is terminated or cancelled by Valve for a violation of this Agreement or improper or illegal activity, no refund, including of any Subscription fees, will be granted.”
And of course, if you don’t agree with any or some of that your only recourse is apparently to “terminate your account” and lose all the games (e.g. they are holding your games hostage to agree to their new terms), while they have the right to change or amend the “Subscriber Agreement” at any point in time for any reason according to Section 9:
“Your failure to cancel your Account, or cease use of the Subscription(s) affected by the amendment, within thirty (30) days after receiving notification of the amendment, will constitute your acceptance of the amended terms. If you don’t agree to the amendments or to any of the terms in this Agreement, your only remedy is to cancel your Account or to cease use of the affected Subscription(s). Valve shall not have any obligation to refund any fees that may have accrued to your Account before cancellation of your Account or cessation of use of any Subscription, nor shall Valve have any obligation to prorate any fees in such circumstances.”