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BB72 Ik heb ook Zonneplan ingesteld en had met de dynamische modus vannacht hetzelfde probleem. Zag gisteravond al (ruim na 18u) dat er geen tarieven waren voor vandaag en zag de bui al hangen. Toch maar even laten lopen en lege batterijen vanmorgen maar wel tarieven voor vandaag. Helaas was mijn ingestelde periode al voorbij. Gelijk een support case gemaakt maar kreeg een reactie waar ik niet zo heel veel mee kon.
"I'm sorry to hear about the issues you're experiencing with your Solarbank 3 E2700 Pro, especially after the recent update. It seems like the dynamic tariffs from your local energy supplier, Zonneplan, are not being updated in time, which is affecting the scheduled charging of your batteries.
Here are some steps you can take to troubleshoot this issue:
Smart Meter and App Configuration: Ensure that your Solarbank 3 E2700 Pro is correctly paired with a smart meter (such as Anker Smart Meter or Shelly 3EM) and that it is authorized to share data. Verify that your location and the correct dynamic pricing plan are selected in the Anker app.
Network Stability: The device communicates over a 2.4 GHz Wi-Fi network. Make sure the Solarbank is within about 10 meters of the router to maintain a stable connection. Reconnect the device to Wi-Fi if necessary.
Firmware Update: Ensure that your device is running the latest firmware version. Sometimes, issues like these are resolved in newer updates.
App Permissions and Regional Settings: Make sure the app has the necessary permissions, including location and data access. This is crucial for the app to align consumption and price data accurately.
Restart Devices: Power cycle the Solarbank and the Smart Meter to refresh measurements. Allow some time for the system to rebuild predictions after the update."
Met "als het nog niet opgelost is neem contact op"