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Installation Instructions
Before you proceed the ROM Update Utility (RUU), please confirm the following items:
(1) This software upgrade is a newer version than what is currently installed on your phone. If it
is the same version and your phone is operating normally, there is no need to reinstall the
software.
To check what version is installed on your phone, press Home > Menu > Settings > About
phone > Build number, and note the Build number.
(2) HTC Sync has been installed on your PC. HTC Sync can be found on the MicroSD card
that was shipped with your phone. You can also download and install HTC Sync at
www.htc.com/www/support/
(3) Your phone is connected to your PC using a USB cable. The PC must recognize your
phone.
(4) Standby and hibernation mode on your PC has been disabled.
(5) Close all running applications on the PC.
(6) The Screen unlock pattern has been disabled, press Home > Menu > Settings > Security
and uncheck Require pattern
(7) Make sure that the battery level of the phone is at least 30% (at least 3 green blocks). To
check the battery level, tap Home > Menu > Settings > About phone > Battery > Battery
level.
(8) Once the RUU is downloaded, launch the application on your PC and follow the
instructions on screen.
Warning!
* Please note that this upgrade will erase any data stored on the phone. We recommend
that you back up all your data before performing this upgrade.
* This is a generic software update. Any additional software or settings provided by your
mobile operator or company will be lost. If you require this customization, please contact your
supplier first before upgrading.
* The update will take up to 10 minutes, DO NOT interrupt the update process, make/receive
phone calls, disconnect the phone from the PC, or press any buttons until the process has
been completed.
* Click View Readme when executing the ROM Upgrade Utility (RUU) to view detailed
upgrade procedure, error message information or Q&A.