super stukje! (2e link)
vooral het eerste antwoord klinkt alsof ze nog steeds met erg veel enthousiasme en begrip voor de gebruiker hebben. Daarnaast lijken ze ook erg graag ideën te ontvangen van de community
stukje;
Hi guys - this is the question I've been most eager to answer. I've been lurking on /r/moto360 for some time so I know the frustration you have with the cracked backs and “dead pixels.” Here is the deal on the cracked backs, will answer on the pixels in a moment.
We’ve investigated this extensively and found that it was occurring on a fraction of a percent of devices. Still, we want to make it right. We designed Moto 360 to take all sorts of damage, from banging to dropping to water and dust damage. We have seen that the users that have experienced a cracking issue have generally had this issue around the band attach points.
So, if you have this issue (cracks around the band attach point) please return it! It's covered under warranty. We don't think people should have to wear Moto 360 one way or another to prevent this from happening - just wear it like you normally would and we'll cover you for the rest.
We love your enthusiasm and your design ideas on how to change the back. The squared back design is cool but won't work

Please keep the feedback and ideas coming, we’re listening!
EDIT: adding dead pixel answer
On “dead pixels”... you’ll notice that I put this in quotes. What looks like a dead pixel is actually either foreign material introduced during the display lamination process or an anomaly in the refractive layers within the display. These can cause tiny dark spots or bright spots that look similar to “dead pixels” you might see on a Samsung product. This issue also affects just a fraction of a percent of users, but if that includes you let us know! It is covered under warranty and we will gladly replace it for you.
EDIT 2: Some of you are asking about what to do in the event you find a crack
If you have a cracked back, you can contact our support team to get a warranty exchange going. In the US, please visit here:
http://bit.ly/MotCustCare If your watch was purchased outside of the US, please contact the local support team for your country or region:
http://bit.ly/ContactUs-Locate. If you encounter any issues, please reach out to Wendy W here on Reddit: /u/Moto_Wendy_W.