Desktop Team: Integrated chrashlogging tool (Opera 10a)
quote:I'm Helge, and I have been working at Opera Software for over three years. In the last year I have been handling many of the incoming crash bugs from our users.
I'm happy to inform you that we are finally getting an integrated crashlogger in Opera. This has already been implemented in the latest Windows builds of Opera 10, and it will soon be available for Mac and Linux. We put a lot of effort into stability, and this is an important step in the right direction to make Opera even more stable than it is. A crash is one of the worst things you can experience while browsing, and we are working very hard to fix crashes as we know that a stable browser is vital for our users.
For the moment on Windows, all crashlogs are saved in the Temp directory. This is just a temporary solution, while we get the automatic crashlog uploading to work. Before we can release the crashlog uploader we need to make sure that our backend for handling these crashlogs is working properly, and for that we need your help to test.
If you get a crash, please upload the crashlog to our new crashlog submitter.
Please enter as much information about what you were doing at the time of the crash in the Comments field. If for example Opera crashed while loading a page write something like:
Crash URL: http://www.example.com/
Comments: Opera crashed while loading the page.
Similar useful comments could be that: Opera crashed on exit, while closing a tab, while reading an e-mail etc.
If you get a crash that you can reproduce, please report the bug as a normal bug report here.
With this new automatic crashlogging tool we will hopefully get many more crashlogs than we did earlier, from all of our users, not just the users running inspectr. This requires a stable backend which can handle the load of the incoming crashlogs.
Note that if you experience freezes with Opera, please see our knowledge base article.
Do not upload freeze logs via the new crashlog submission form, but report a normal bug report here and send the freezelog to the bug's e-mail address.
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