Even een kleine update:
Bij seagate is enkel de RMA mogelijkheid, maar dan ben ik alle data natuurlijk kwijt.
Ik heb een e-mail verstuurd naar i365 (data recovery bedrijf van Seagate), ben nu in afwachting van een reactie. Standaard de aanvraag formulieren invullen doe ik niet, want daar hangt dan een prijskaartje van 1500 euro aan.
EDIT: de chat van net, teleurstellend, seagate ziet de lijst niet als één die mogelijk de firmware fout bevat..... weg data... Geen seagate meer voor mij, nooit meer.
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pipo: Let me check to see if this drive is one of those that are effected by that issue. One moment.
pipo: We have a list of all the drives that were released with the bad firmware. According to that list, your drive is not one of them.
pipo: Reguardless, the known issue you mentioned before does not apply to you. This drive would be considered a standard failure. You can still get data recovery on it.
pipo: Then based on your answers, I am going to recommend full replacement of this drive. You are still welcome to see about data recovery, but the drive will have to be exchanged in the long run.
pipo: Please follow this link. It will take you to our exchange form under Guest User. Using this will help us swap out your drive as quickly as possible. There is also a link to a data recovery company we recommend on this page.
The agent is sending you to
http://www.seagate.com/ww...&_returns_assistance/ .
pipo: You will need to contact a data recovery company to ask what the options are. We don't offer data recovery here.
pipo: My diagnosis stands. Based on all of your answers this drive is damaged. It is not part of the bad firmware failure issue. If you want to confirm that please follow this website and you are welcome to check it with that serial number.
JAHRASTAFARI wijzigde dit bericht 22-10-2009 19:34 (68%)