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Unlocking the SPV - Full Instructions
These are the steps to take to unlock your SPV using the Orange Developer's web site.
CONSIDERATIONS
PRIOR TO USING THE UNLOCKING WEB PAGE
USING THE UNLOCKING WEB PAGE
AFTER USING THE UNLOCKING WEB PAGE
HOW TO SIGN AN APPLICATION
IF THE UNLOCKING PAGE APPEARS BLANK
IF YOUR UNLOCKED SPV SUDDENLY BECOMES LOCKED AGAIN
IF YOU ARE ON A NON-ORANGE NETWORK
CONSIDERATIONS
This process is intended for an Orange SPV loaded with an Orange SIM on an Orange network.
This process WILL NOT work for non SPV Smartphone 2002 mobile devices.
This process MAY NOT work for other networks.
In order for this process to work on non-Orange networks, the non-Orange network HAS to support binary SMS messages. Even then, the unlocking process may not work for you.
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PRIOR TO USING THE UNLOCKING WEB PAGE
(1) Find out your IMEI (International Mobile Equipment Identity) number by entering "*#06#" at the home screen. Your IMEI number is required by the unlocking process.
(2) Find out your mobile phone number. Your mobile phone number has to be entered in a canonical way (i.e., "+440123456789" for an Orange mobile number in the U.K.) during the unlocking process.
(3) Make sure that your SPV's ROM Code version number is 1.3.5.x or higher. You can check the SPV's ROM Code version by starting at the Home Screen, pressing the Programs soft key menu item, finding the Settings application (you may have to hit the "9 More" menu item one or more times to find the Settings application), and selecting the "5 About" menu item. Look for the line that says "Operator:" - and reading the string that follows.
You can upgrade your SPV's ROM Code using the Orange Update application located on your SPV.
(4) Make sure that there are at least 3 bars on your SPV's signal strength indicator in the upper right hand corner of the SPV's screen.
(5) Make a GPRS connection - I did this by opening the Pocket Internet Explorer (Home Screen -> Programs -> Internet Explorer), pressing the Menu button, entering in "www.google.com", and pressing the Go button.
If you can not get a GPRS connection, then the registration process will NOT work.
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USING THE UNLOCKING WEB PAGE
(6) On a desktop, open the web page
http://developers.orange.com using a recent version of Microsoft Internet Explorer.
(7) Go to the "working with Orange" section by selecting it from the list on the left side of the page. Once the "working with Orange" page has loaded, Select "Unlocking/locking the SPV" from the choices on the right side of the page. Once the "Unlocking/locking the SPV" page has loaded, select the link "To get your SPV locked or unlocked click here".
(
A new window should open. If this window appears totally white, see the section below titled "When the unlocking page appears blank"
(9) Click on the Unlock SPV radio button, and press the "proceed" button.
(10) Read the legal jargon about unlocking your SPV, clock the "I Agree" radio button, and press the "ok" button.
(11) You are now presented with a page that asks you to enter your details into edit boxes: Name, Email Address, Mobile phone number, and IMEI number. MAKE SURE THAT THE RADIO BUTTON ON THE BOTTOM OF THE PAGE SAYS "Unlock SPV". Press the "ok" button to continue.
(12) If you are fortunate, you will be shown a screen that says that your SPV will be unlocked shortly, and a message will appear on the screen of your SPV to confirm this. This page also says that this message might take up to 5 minutes for your device to be unlocked.
PLEASE NOTE: Sometimes, the unlocking message has been delayed by as much as one day. We are working very hard to correct this problem, but we do not want to pretend that the delay has been fixed in all cases when it has not. Please bear with us while we deal with this unfortunate problem!
PLEASE ALSO NOTE: If your unlock message has not gotten through to your SPV within a day, then please use this form to inform us of your problem. PLEASE BE SURE TO WRITE HOW FAR IN THE UNLOCKING PROCESS YOU HAVE GOTTEN. This will allow us to investigate what might have happened, and fix problems in the system.
(13) Otherwise, you will be presented with the screen you just filled out, and a read message at the bottom of the screen saying that we could not find the IMEI and mobile phone number within our database.
This simply means that the combination of mobile phone number and IMEI number were not found - for one of several reasons.
(14) Check that your mobile phone number and IMEI number are correctly entered. If the information is incorrect, please correct it. If the information is correct, then make sure that the radio button toward the bottom of the screen says "Unlock SPV" and press the "ok" button.
(15) If you had mis-entered your information, and then corrected it - you might be shown the screen from step (12). If so, then read the text that goes with step (12) - and wait for the unlock mesage to appear.
(16) If your mobile number and IMEI combination is still not found, then you will be presented with a screen that says that we can not find the details of your SPV. You will be asked to confirm that your SPV and the SIM inside it have been used at least once before to connect via GPRS to the internet.
(17) You will also be asked to download and run a small application which will register your SPV with the service doing the unlock/lock message transmission. This small application is called "Action Register" - because it will register your SIM's mobile number and IMEI combination with a database that is used by a company called Action Engine for the safety check when doing your unlock/lock sequence described above.
The Action Register application can be downloaded to your PC or directly to your SPV. You will need to follow the instructions for running Action Register.
The Action Register application gathers the IMEI number of your SPV, and asks you to enter in your SIM's mobile number in canonical form (i.e., "+440123456789" for a United Kingdom mobile number).
(18) The Action Register application then presents you with a screen that shows your SIM's mobile number and your IMEI number, along with a "Register" button.
Verify that the mobile number shown is correct, or input the correct mobile number.
(19) Then press the "Register" button. This causes the Action Register application to make an internet connection, and place this pair of information into a database that can be accessed by the Action Engine SPV unlock/lock software.
(20) Within a reasonable amount of time, the Action Register application should indicate success by showing you a "phone registered" message.
(21) Once you see that "phone registered" message, then you should repeat the unlock/lock procedure, starting at step (6).
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AFTER USING THE UNLOCKING WEB PAGE
Unlocking your SPV allows you to sign your own applications and install them onto your SPV.
After you have unlocked your SPV, please follow the process below to create a certificate. You will then be all set to develop applications on your SPV.
(22) Connect your SPV to your PC via ActiveSync. You will need ActiveSync 3.6 - which was included with your SPV.
(23) On your desktop, press the Start button, select the "Run..." command
(24) Type the following command to launch a command window:
cmd.exe
(25) In the command window, type the following command:
cd "C:\Windows CE Tools\wce300\Smartphone 2002\tools"
(26) Once you are in the C:\Windows CE Tools\wce300\Smartphone 2002\tools directory, type the following command:
sp2002dps /create /device
This command creates a new privileged certificate on your PC called "Smartphone Privileged Development Code-Signing for xxxxx", where "xxxxx" is your login name on your desktop machine. This command also signs all the applications within the Smartphone 2002 SDK with this new privileged certificate, and installs that privileged certificate on your SPV which is connected to your PC.
The command window should show the following text output in response to this sp2002dps.exe command:
Processing files
Emulator files complete
Device files complete
NOTES ON STEP (26):
Once you have installed your newly created privileged certificate, your SPV can run any applications which have been signed by your newly created privileged certificate. These applications will run as "privileged", and have authority to access almost all of the APIs available on the Smartphone 2002 Operating System.
In order to sign an application with your new privileged certificate, you will need to first create the application (or DLL). Then you will need to run the application "SignCode.exe", passing in the full pathname of the application you wish to sign.
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HOW TO SIGN AN APPLICATION
This section describes how to use the application "SignCode.exe" to place a digital certificate into an application that you wish to sign. There are two ways you can run the SignCode.exe application: a graphical wizard and via a command window. Suppose that you wanted to create a version of the Hello sample program, and sign it with your newly created privileged certificate. You would:
- Open the Hello project (located at "C:\Windows CE Tools\wce300\Smartphone 2002\samples\win32\Hello") with eMbedded Visual C++ version 3.0
- Compile the project for "Smartphone 2002" and "ARM Debug"
- Open a command window (as described in steps (23) and (24))
- Type in the command cd C:\Windows CE Tools\wce300\Smartphone 2002\Tools
- Type in the command signcode.exe
- This will open the Digital Signature Wizard, which steps you through picking the certificate and file which you want to sign.
- The first page is a "Welcome to the Digital Signature Wizard" page
- The second page is a file selection page - press the Browse button to select the file your are signing
- The third page allows you to select what kind of signing options you will see (Typical or Custom). Since we will be selecting a certificate from the "Personal" certificate store, you can select either of these two options.
- The fourth page allows you to select a certificate from a certificate store. Press the "Select from Store" button, and choose the "Smartphone Privileged Development Code-Signing for xxxxx" certificate. You will notice that some of this certificate's information is now displayed on the fourth page.
- You can notice that the "Issued By" is "Smartphone Privileged Development Root for xxxxx"
- The fifth page allows you to enter a description and/and a web page URL that contains a description about the file you are signing.
- The sixth page allows you to specify a timestamp service URL - for imbedding a verifiable timestamp into the signature on the application.
- The seventh page is a review of the information you have selected in the previous pages.
You could perform the same application signing by using this text from a command window:
"C:\Windows CE Tools\wce300\Smartphone 2002\Tools\SignCode.exe" \
-cn "Smartphone Privileged Development Root for xxxxx" \
"C:\Windows CE Tools\wce300\Smartphone 2002\samples\win32\hello\ARMDbg\Hello.exe"
Further information about the "SignCode.exe" application can be found in the help file for the Smartphone 2002 SDK, search for "signcode".
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IF THE UNLOCKING PAGE APPEARS BLANK
There can be several reasons for this page to appear blank:
(A) You are not using a recent enough version of Microsoft Internet Explorer (IE)
(
Security settings are too high in your Microsoft Internet Explorer
(C) You are going through a firewall or using an ISP that resets the "referring page" HTTP setting.
Here are the possible ways past these three problems:
(A) You are not using a recent enough version of Microsoft Internet Explorer (IE).
You should upgrade your version of IE to the latest version, if possible. Please note that if you are running Windows 2000 or Windows XP, your version of Internet Explorer should be OK.
(
Security settings are too high in your Microsoft Internet Explorer.
The security settings on your Microsoft Internet Explorer are set to not allow you to run .ASPX files from unknown sites.
You can get around this problem by adding the domain "orangews.com" to your list of trusted sites on your Internet Options of your desktop computer.
In your Microsoft Internet Explorer on your desktop, pull down the Tools menu, select the "Internet Options..." menu item, go to the Security tab, select the "Trusted sites" web content zone, then press the "Sites" button.
Uncheck the "Require server verification (https for all sites in this zone" check box.
Enter "http://developer.orangews.com" into the "Add this Web site to the zone:" edit box, press the "Add" button, press the "OK" button to close the Trusted sites dialog box, and then press the "OK" button to close the Internet Options dialog box.
You should now be able to open up the Orange unlock web page, and not just see a white, blank page.
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