Mailtje gestuurd naar google support.
antwoord:
Hello ******,
Thank you for contacting us.
I am sorry to know that your order has been cancelled and you wish to get more updates about the same. I will certainly assist you.
Please be informed that I'm currently conducting a thorough investigation with our specialists regarding the issue you've reported. These investigations can take some time, but we sincerely appreciate your patience while we investigate the issue
I request you to try placing a new Nexus 4 order by visiting our Play Store. If you're still having trouble completing your purchase, please let me know and I'll investigate immediately.
If you need additional support, please email me and I would be happy to assist you.
Thanks,
Shweta
The Google Play Support Team
Mail 2:
Hello *****,
Greetings !!
I have received a reply from our specialists stating that the issue regarding the cancelled order has been resolved. The authorization will be removed from your account within 1-14 business days depending on your bank. I apologize for any inconvenience this may have caused.
Also, I am glad to see that you have successfully placed a new Nexus 4 order. According to the order receipt, the package is estimated to ship by 10th September, 2013.
Google support is echt top!
Ik heb wel een willekeurig Duits telefoonnummer gekoppeld aan mijn wallet voor de zekerheid.