Hmm ik heb Dell gemaild in verband met mijn kapotte batterij, maar ze willen hem niet in garantie vervangen.. Iemand nog ideëen? Ik moest blijkbaar al weten in het eerste jaar van mijn garantie dat er in het 2e jaar van mijn garantie iets zou misgaan met mijn batterij... Of zie ik dat verkeerd?
Dit is de correspondentie :
quote: DELL
Tom,
Under Belgian law to be covered by the 2 year warranty for consumption good the issue must have been raised before within the first year. As You have not raised this issue before you are not covered by this. This a European Standard agreed between all Laptop makers and the European Union and their respective governments.
Regards
Dell XPS Email Support.
Hi,
I understand that battery life is reduced after time. But it's the flickering part that disturbs me, I noticed now that it even does that when the laptop is shutdown so even when it's not using power or charging (electrical cord out). The only way to make the flickering stop is to take out the battery... Is there a way I can make the flickering stop without having to take out the battery?! Still seems to me that there is something wrong and that it's not just lower performance!
I think that it's pretty bad that I should have to pay for a new battery. Especially since the laptop is only a year and 4 months old and it's mostly plugged in! By law companies in Belgium are obliged to give a 2 year warranty on consumption goods (next to the commercial warranty that apparently only lasts a year with dell). I can give you the link to the government's site that contains this new regulation that started on 1/1/2005 and apply's to me since the laptop was delivered to me in November 2006. So I'm asking myself.. Why do I have to pay for a replacement? It's not my fault the battery is no good and DELL is obliged by law to give me a 2 years warranty. I think it's even 3 years in the Netherlands... Hope to hear from you soon, so that we can get solve this issue.
Kind regards
tOM
quote: DELL
Tom,
Thank You for Contacting Dell XPS Email Support.
From your description it seems like your battery is nearing the end of its life and will need to be replaced. Unfortunatly Dell only supplies a 1 year warranty on all of its batteries. As such you will need to purchase a new battery from our partsales team.
You can contact your local Sales team on the following number: 020 674 4869
Regards
Dell XPS Email Support.
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Systeemlabel:XPS M1710
Probleem:Andere/geen idee
Besturingssysteem:Windows XP
Probleembeschrijving:
Hi,
A few days ago the status led of my battery started flickering. So the third led in the right hinge of my screen, is constantly flickering like this: yellow – nothing – orange – orange – orange – orange.. and then it starts over. The orange ones go very fast. Along with this came a big decrease in battery life. Ever since I bought the laptop (a year and three months ago) the battery lasts one and a half hour on normal use. But since the flickering started my the battery life has gone in free fall
It just went from adolescent to an old man, just like that.. Sometimes it will last 10 to 15 minutes and at other times it works practically normal. Also the power indicator on the back of the battery isn’t functioning normally. Normally I could press it and it would show me how much current was in the battery… Now the first, third and fifth led light up when I push the button. I find this all really strange… I’m also afraid that this malfunction will somehow damage my laptop. This is my third dell laptop and it’s the first time that something like this occurs.. I’m very fond of my xps, so I would very much like to solve this issue before it gets worse..
Can you help me with this problem? Hope to hear from you soon…In the meantime I will take the battery out and keep my laptop plugged in when I'm using it, to prevent other damage.
Nu is ie ineens nog een stuk mooier..
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2gig mem. , 7950GTX vidkaart
ben benieuwd
Hij heeft de vid.kaart vervangen dus? 
En omdat Dell diagnostic tool die HD error gaf (waarik verder geen last van had), komt UPS morgen een nieuwe schijf brengen. Weet iemand of ze direct de oude schijf mee terug willen nemen? 
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Doet die nieuwe het wel goed?