En ook nog een Q&A van
www.eu-rose.com
"Hi all! We have just received a reply from a little Q&A we have emailed before to Level UP! with some questions we have received via PM and thought of ourselves. We hope this helps! All questions have been answered by Pao Pena aka PrimeDefender, marketing manager Level UP!.
1. how are you people doing? We have noticed you have been off away a bit more then usual. We hope you are all ok
[[Pao Pena]] Everyone's okay only that so many things on our plate now. Major things for ROSE this week: euROSE DB integration (not migration) and Evolution/Eldeon testing commences in Tala test server.
2. Have you received the DB already from Gravity?
[[Pao Pena]] Today we will physically receive your DB and immediately integrate it into Polaris DB.
3. We understand you must be carefull with communicating / estimating a new date for the first day we will be entering the servers. (Including trial period etc). With no strings attached, would you guess, we will be playing first day either early July, late July, Early august or after? Again, nothing official here! Just want to hear you guess
[[Pao Pena]] Mid~Late july is my intelligent guess. 6 weeks of billing integration then we work backwards to give your free trial period.
4. Are we going to receive a email with the old account username and password shortly? And if not, when are we going to be able to retrieve the password/account information?
[[Pao Pena]] An email will be sent to guide you through what you can do immediately after the service is opened.
5. What happens if we dont have access to the emailaddress anymore that we used when registering with Gamesrouter?
[[Pao Pena]] Then you will have to request for a change email via the LUG customer support system.
6. Are only account names modified with the [EU] tag, or also clannames? And is the tag capitals or smaller letters?
[[Pao Pena]] All including clan names. And oh, all caps for the tag.
7. Are you able to share the trial period with us already?
[[Pao Pena]] Same answer to the revised 3rd question.
Thanks a lot for your time.
Regards, The eu-rose.com Community site."