fout bij (un)install Norton

[Neo289]

ik wilde net Norton 2003 deïnstalleren, om vervolgens Norton 2004 erop te zetten.
krijg ik de volgende fout:

fout 1324. Het mappad 'nieuwe map (2)' bevat een ongeldig teken.

dus ik zoeken naar een 'nieuwe map (2) maar ik kan niets vinden. Ik kan Norton 2003 niet herinstalleren of deïnstalleren en ook niet 2004 erop zetten.

heeft iemand een idee?

[aramdin]

Ik kan je helaas niet helpen met dit probleem, maar je wel een piece of advice meegeven. Gebruik geen norton meer...Ik heb al een x meegemaakt dat ik een format moest doen na een install van norton utils software. Sinds dat moment ben ik helemaal van norton/symantec software afgestapt...

Suc6 met jouw probleem!

Heb je al gezocht op hun site op die bepaalde foutmelding?

[Neo289]

ik ben aan het zoeken nu, maar helaas nog niets nuttigs gevonden op de Norton site.

[wildhagen]

Volgens mij is dat een algemene melding van de Windows Installer, en niet zozeer specifiek van Norton. Ik heb hem namelijk ook wel eens gehad met andere applicaties.

Zie dit stukje, is dat misschien van toepassing bij jou?

Q7: I get the Error: "Error 1324. The path to ??? contain an invalid character."

Cause: Your user profile (login name) contains special characters including, but not limited to /, -, or *.

A: You will need to run the installation under a different user account that has administrative rights but does not have special characters in the user profile name.

Microsoft Windows 2000: From the Microsoft Windows Start menu, choose Settings, choose Control Panel, and then double-click Users and Passwords. From the User tab, click Add User, and then follow the on-screen instructions to create a user account with administrative permissions. Restart your computer and login with the new administrator account. Attempt to install or uninstall the product again.

Microsoft Windows XP: From the Microsoft Windows Start menu, choose Control Panel, and then choose User Accounts. Click Create A New Account, and then follow the on-screen instructions to create a user account with administrative permissions. Restart your computer and login with the new administrator account. Attempt to install or uninstall the product again.

If you are successful, keep this account profile on your computer for future Windows Installer based installs and uninstalls.

Bron: http://www.dhisoftware.com/general/support/Installers.htm#Q7 (maar er zijn veel plaatsen waar dit te vinden is)

[ilovetechno]

Norton heeft zon uninstall tool.. voor als het fout gaat.. ik ben al druk op zoek voor je

edit:

To run the Rnav2003 removal utility to remove previous versions of Norton AntiVirus


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WARNING: Follow these steps only if you have upgraded from a previous version of Norton AntiVirus. The Rnav2003.exe utility will not remove Norton AntiVirus 2004.

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Decide which method to use
If you are running Windows XP:
And you upgraded from Windows 98/Me/2000 without first uninstalling Norton AntiVirus, go to Method 1.
And Norton AntiVirus was installed after upgrading the operating system, go to Method 2.
If you are running Windows 98/Me/2000, go to Method 2.

Method 1
Follow the instructions in the document How to uninstall Norton AntiVirus using the Rnav2003.exe removal utility to download the Rnav2003.exe removal utility to your desktop.
Right-click the Rnav2003.exe removal utility, and then click Properties.
Click the Compatibility tab.
Select "Run this program in compatibility mode for:"
From the drop-down menu, choose the operating system that you had before you upgraded to Windows XP.
Click Apply > OK.
Double-click the Rnav2003.exe icon. When prompted, choose the version of Norton AntiVirus that was originally installed. (For example, say that you originally installed Norton AntiVirus 2001 and then upgraded to Norton AntiVirus 2002 and then upgraded to Norton AntiVirus 2003. You would run the RNAV2003.exe removal tool for Norton AntiVirus 2001 first, restart the computer, run the utility again for Norton AntiVirus 2002, restart the computer again, run the utility one more time for Norton AntiVirus 2003, and restart the computer one last time.)
If you would like to reinstall the program, continue on to the section "To start the computer without any programs running on startup and then reinstall Norton AntiVirus."

Method 2
Follow the instructions in the document How to uninstall Norton AntiVirus using the Rnav2003.exe removal utility to download the Rnav2003.exe removal utility to your desktop.
Double-click the Rnav2003.exe icon. When prompted, choose the version of Norton AntiVirus that was originally installed. (For example, say that you originally installed Norton AntiVirus 2001 and then upgraded to Norton AntiVirus 2002 and then upgraded to Norton AntiVirus 2003. You would run the Rnav2003.exe removal tool for Norton AntiVirus 2001 first, restart the computer, run the utility again for Norton AntiVirus 2002, restart the computer again, run the utility one more time for Norton AntiVirus 2003, and restart the computer one last time.)
If you would like to reinstall the program, continue on to the section "To start the computer without any programs running on startup and then reinstall Norton AntiVirus."

Linkje:

http://www.majorgeeks.com/download3077.html

[ Voor 95% gewijzigd door ilovetechno op 08-04-2004 21:00 ]

[Neo289]

wow hardstikke bedankt voor de moeite wildhagen en ilovetechno, het is gelukt

voordat ik dit zelf had kunnen uitvogelen...