Part 1: Download the Windows Installer Update
1. Visit the following Microsoft Web site, as appropriate for your operating system:
*Windows Installer Redistributable for Windows 95, 98, and Me
http://www.microsoft.com/...lease.asp?ReleaseID=32831
or
*Windows Installer Redistributable for Windows NT 4.0 and 2000
http://www.microsoft.com/...lease.asp?releaseid=32832
2. Click the link under Download Now, and then click Save.
3. Save the file to the desktop.
Part 2: Rename the Windows Installer Files
Windows 95 and Windows 98
1. Click Start, and then click Shut Down.
2. Click Restart in MS-DOS mode, and then click OK.
3. At the command prompt, type the following (pressing ENTER after each line):
cd system
ren msi.dll msi.old
ren msihnd.dll msihnd.old
ren msiexec.exe msiexec.old
exit
4.Windows restarts.
Windows NT 4.0
1. Click Start, and then click Run.
2. In the Open box, type command, and then click OK.
3. At the command prompt, type the following (pressing ENTER after each line):
cd \winnt\system32
ren msi.dll msi.old
ren msihnd.dll msihnd.old
ren msiexec.exe msiexec.old
exit
4. Restart the computer.
Windows Me
If you have a Windows Me Startup disk, go to step 7.
1. Click Start, point to Settings, and then click Control Panel.
2. Double-click Add/Remove Programs.
3. Click the Startup Disk tab.
4. Click Create Disk to create the Startup disk.
NOTE: In some circumstances, you may be prompted to insert the Windows Me CD when you click Create Disk. This occurs if the installation files that are necessary to create the Startup disk are not on the hard disk.
6. When you are prompted, insert a formatted floppy disk in the floppy disk drive, and then click OK to confirm that the contents of the floppy disk may be overwritten.
7. Insert the Startup disk (or leave the Startup disk) in the floppy disk drive.
8. Restart the computer. When you are prompted to select how to start, click Minimal Boot.
9. At the command prompt, type the following (pressing ENTER after each line):
c:
cd \windows\system
ren msi.dll msi.old
ren msihnd.dll msihnd.old
ren msiexec.exe msiexec.old
10. Remove the Startup disk, and then restart the computer.
Part 3: Start Your Computer in Safe Mode
Windows 95 and Windows 98
1. Click Start, and then click Shut Down.
2. Click Restart, and then click OK.
3. On a Windows 95-based computer, press F5 as soon as you see the "Starting Windows 95" message.
-or-
On a Windows 98-based computer, press and hold down the SHIFT key as soon as the Power on Self Test (POST) has completed.
4. When Windows finishes loading, click OK to close the message about safe mode.
Windows NT 4.0
NOTE: The closest condition to safe mode in Windows NT 4.0 is if you quit all unnecessary programs or tasks.
Follow these steps to quit all unnecessary programs that run in the background:
1. Press CTRL+ALT+DEL.
2. Click a program that is unnecessary to run.
3. Click End Task.
4. Repeat steps 2 and 3 until all unnecessary programs have closed.
Windows Me
1. Click Start, click Run, type msconfig in the Open box, and then click OK.
2. On the General tab, click Selective startup.
3. Click to clear all of the check boxes under Selective startup.
4. On the Startup tab, click to select the *StateMgr check box.
5. Click OK. When you are prompted to restart your computer, click Yes.
Part 4: Install the Windows Installer Update
1. On the desktop, double-click Instmsiw.exe or Instmsia.exe.
2. Follow the on-screen instructions to complete the installation.
3. In Windows Me, use the MSCONFIG utility to select a normal startup.
4. Restart the computer.
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