BBned - E-tech - Xs4all hell...

[Verwijderd]

Hello,

After waiting since mid december for my PowerADSL to be enabled I finally got news (after maaaaaaany calls to Xs4all) last week.

Since then, no luck.

I'm using an E-tech modem/router (blue/analog) and I just can't see any traffic coming back from BBned.
ADSL connectivity seems to be up, as I have a showtime and the syslog says that DSL is up. (see logs at the bottom)
Nothing after that, I don't get an IP number and of course Xs4all does see my modem trying to initiate an PPP session on their logs.
The weird thing is that I see traffic going out, but nothing coming in !

The E-tech documentation seems to be wrong as well, they sugest 1483 bridged IP LLC rather that PPPoA.

I used the same router with a 'regular' ADSL subscription with Xs4all/MXstream and it worked. (with different setting)

I even bought (and gave back...) a Trust ADSL modem just to check, and I had the same problem with the other modem: no traffic coming in ....

I tried with and without splitter (Alcatel) but still no luck...

Has anyone experienced the same issue ?
Anyone out there with an E-tech/BBned combo ? (even though I doubt it's the modem)


I'm just tired to tell 200 times the same story to xs4all, they never call me back, they bounce me from service to service, I can't talk to BBned directly ;-(


Heeeeeeeeeelp :-)


Ralph


--
>1/1/1970 0:0:14> ADSL connected
>1/1/1970 0:0:14> ATM layer is up, cell delineation
>achieved
>1/1/1970 0:0:14> ATM Connected
>1/1/1970 0:0:0> Initialized NAPT.
>1/1/1970 0:0:0> NAPT is enabled
>1/1/1970 0:0:0> ATM: Setting up vcc0, VPI=0, VCI=35
>1/1/1970 0:0:0> ATM: Detected
>1/1/1970 0:0:0> Ethernet Device 0 Detected

[sdomburg]

Dit is een Nederlands forum, er wordt ook van je verwacht dat je je post in het Nederlands opstelt. Ik zie dat het om xs4all gaat, ik neem aan dat mensen buiten Nederland daar totaal geen boodschap aan hebben. Dus waarom in het Engels?

[Verwijderd]

Welcome to this dutch forum

[Verwijderd]

Me from Belgium, I understand

This is Holland, they don't understand

[Verwijderd]

yes timdeh ... that's why your english grammar is so perfect

echte belg he... vallen altijd meteen op

[Raku]

Well , to get on-topic , i guess your trust modem and your e-tech modem aren't supposed to be used with power adsl... Try someone's alcatel speedtouch modem to check if that works....
//edit:
I just saw that your e-tech does support power adsl... But having the trust for a second option.... Trust isn't the best product around

[ Voor 31% gewijzigd door Raku op 10-02-2003 15:43 ]

[Verwijderd]

I live in Holland since recently, It's the first time I get this reaction. Usually Dutch people are rightly proud to speak english. I'll assume this is still the case, and that others will be more helpfull.

[sdomburg]

Verwijderd schreef op 10 February 2003 @ 15:44:
I live in Holland since recently, It's the first time I get this reaction. Usually Dutch people are rightly proud to speak english. I'll assume this is still the case, and that others will be more helpfull.

It's simply a forum rule, this topic will probably be closed down I'm affraid.

[mbrouwer]

Verwijderd schreef op 10 February 2003 @ 15:44:
I live in Holland since recently, It's the first time I get this reaction. Usually Dutch people are rightly proud to speak english. I'll assume this is still the case, and that others will be more helpfull.

hehe no problem welcome in Holland...

I also had problems connecting to bbNed this weekend. Turned out I didnt configure my VPI and VCI values correctly. I'm not quite sure what those values mean but while looking at google I found a topic with the same problem but this guy had his VPI and VCI set to : VPI 8 and VCI 48. Maybe this is helps? Google results

[vertaling]
hehe geen probleem welkom in Nederland

Ik had ook problemen om met bbNed te connecten dit weekend. Bleek dat ik mijn VPI en VCI waarden niet goed had geconfigureerd. Ik weet niet precies wat die waarden betekenen maar toen ik naar google keek zag ik een topic met hetzelfde probleem maar deze jongen had zijn VPI en VCI waarden als volgt : VPI 8 en VCI 48. Misschien helpt dit?
Google resultaten
[/vertaling]

[ Voor 32% gewijzigd door mbrouwer op 10-02-2003 15:55 ]

[Verwijderd]

Mhhh... mbrouwer.

Seems VPI 8 and VCI 48 is for MXStream, BBNed I belive is indeed 0/35.

Thx,

Ralph.

[Tukk]

Verwijderd schreef op 10 februari 2003 @ 17:10:

Thx,
Ralph.

Als je dus engels als voertaal accepteert moet je ook de faq in het engels opstellen.

[ Voor 6% gewijzigd door Tukk op 10-02-2003 17:19 ]

[Anubis801]

I can see from your post that your modem is somehow misconfigured. You are trying to make a ppp connection. You must set your modem as a bridge and delete all the ppp or pptp entries.
Something like this, but this is based on my experience with the alcatel modem, yours could be slightly different, but the values should be the same.

Modem Configuration:
Select menu BRIDGE
Delete everything
SAVE ALL
Go to menu Phonebook, Delete ALL entries
SAVE ALL
Make a new entry with the following settings.
Name : XS4ALL
VPI : 0 <<You should obtain this values from your ISP>>
VCI : 35 <<You should obtain this values from your ISP>>
Type : bridge
SAVE ALL
Go to menu bridge
Name: XS4ALL
encap: LLC/SNAP
state: forwarding
SAVE ALL
Go to menu "dhcp" and make sure DHCP is set to OFF
SAVE ALL
Modem is ready

Windows configuration.
According to your windows version you should set your NETWORK card to automatically obtain an IP from a DHCP server (Auto)

If all is done (you probably need to restart your pc) you should be on line.
BTW. The blinking RX led means your ISP is broadcasting DHCP data to you to obtain an IP adress and therefore your connection has been provisioned (activated).

ENGAGE!!!

[ Voor 19% gewijzigd door Anubis801 op 10-02-2003 18:18 ]

[Verwijderd]

Okay. tried bridged as well...

No luck, still no traffic coming in....

Tried as Anubis801 recommended as well as: (E-tech FAQ for BBned)

vpi=0
vci=35
ip=0
subnet=255.255.255.0
bridge=enabled
dhcp=disabled
1483 bridged IP LLC


LAN DHCP=disabled
NAT=disabled

This is insane.

I tried again with and without splitter. It should work without it right ? (no phones attached)

[Illegal_Alien]

It won`t work without splitter

[DJSmiley]

Illegal_Alien schreef op 10 February 2003 @ 19:23:
It won`t work without splitter

Wh00t, an english thread Whatever, for this time, let's help the topicstarter


Anyway: the splitter can be left out, as long as there aren't any phones in use.
To test the connection, just (temporary) remove the splitter, connect the modem directly to the line. No problems, i have done that multiple times. (f*cking splitters from KPN suck, had some which didn't work)

vpi=0
vci=35
ip=0
subnet=255.255.255.0
bridge=enabled
dhcp=disabled
1483 bridged IP LLC


LAN DHCP=disabled
NAT=disabled

You should enable DHCP, as far as I can see it.
http://www.e-tech.nu/support/adsl_files/downloads/annexa.pdf
That is the Dutch manual.

At the moment I don't have an Etech router here, so I can't test it, otherwise I would post the settings...

[Verwijderd]

Thanks for sparing me with the English bit ;-) .... I struggle already enough as a Frenchmen... (damned, now nobody is going to help me out anymore that the work is out ....)

Tried those settings, and no luck either...
The E-tech documentation suggests the same except with Bridge Disabled. Tried it too....

Could it be related to the fact that it's BBned in combination with Xs4all ?

Xs4all claims they need PPPoA ....

Also, I''m looking for the latest firmware, as E-tech does not reply to my email requesting it.
(E-tech adsl analog modem/router - blue - annex A )

I currently have :

Firmware Version: ETHADSL_USB_032002_REL5
Showtime Firmware Version: 2.28b
Customer Software Version: CA6XR-HL.0930.00F

Bedankt.

Ralph

[DJSmiley]

Verwijderd schreef op 10 februari 2003 @ 21:22:
Thanks for sparing me with the English bit ;-) .... I struggle already enough as a Frenchmen... (damned, now nobody is going to help me out anymore that the work is out ....)

Tried those settings, and no luck either...
The E-tech documentation suggests the same except with Bridge Disabled. Tried it too....

Could it be related to the fact that it's BBned in combination with Xs4all ?

Xs4all claims they need PPPoA ....

Also, I''m looking for the latest firmware, as E-tech does not reply to my email requesting it.
(E-tech adsl analog modem/router - blue - annex A )

I currently have :

Firmware Version: ETHADSL_USB_032002_REL5
Showtime Firmware Version: 2.28b
Customer Software Version: CA6XR-HL.0930.00F

Bedankt.

Ralph

XS4All talks about PPPoA, since their products need that. Only, the PowerDSL connection uses the BBNed network, while all their other services use the MXStream (KPN) network.

The E-Tech WILL work with BBNed (PowerDSL), you only need to find someone who has it

If you are really pissed about that thing, just buy a Draytek 2600. Very easy to config, and works like a charm for me.

But, unlike a real tweaker, that ain't fixing the problem, it's skipping the problem

[Anubis801]

Take a look at this page.
As far I can see from this site xs4all uses PPPoA/PPPoE

Configuratoin 1
http://www.xs4all.nl/help...algemeen/vigorconfig.html

Router/Modem setup: This is based on the Vigor 2600

PPPoE/PPPoA Client: Enable
VPI: 0
VCI: 35
Encapsulating Type: VC MUX
Protocol: PPPoA
Modulation: Multimode
ISP Name: xs4all
Username: your loginname, followed by @xs4all.nl
Password: Do I really have to explain this? ;-)

Configuration 2
http://www.xs4all.nl/help...ethernet/power/modem.html

Modem:

Make new PPPtP connection (see above link for some example pics)
Name: PC1
VPI: 0 (nul)
VCI: 35
Type: pptp
Encap: VCMUX
HDLC framing: never

Then go to this link http://www.xs4all.nl/help...ethernet/power/index.html
and select your OS This should to the trick I hope.
All guides are in dutch but there are a lot of pictures with a little bit of effort you should be able to undestand the procedure.

[Koffie]

Move NT > IT

[Verwijderd]

It WILL work without any phones attached, even with phones attached it will work (check linesync on modem). Though when a phone rings or gets picked up, you lose the line, so that's not a good setup and where the splitter comes in, but

for the e-tech:

vci/vpi: 0/35
enable bridge (1483)
dhcp isn't nescesarry because with bridged mode the computer will fetch the dhcp, not the modem, if you set it up as a router you will need the modem to fetch the IP, but I think that's not the case.

Now the settings in a list that should be correct:
mac spoofing = disabled
atm = UBR
bandwidth = 0
encapsulation = bridged 1483 IP LLC
bridge = enabled
igmp = disabled
leave ppp and dhcp disabled
virtual circuit = 0
NAPT should be disabled (unless like I said, you want to use the internal router function).
on the ADSL screen:

Trellis = enabled
handshake protocol = G.Dmt
Wiring selection = auto
bit swapping = disabled

give the modem a nice reboot and try to fetch an IP using DHCP on your windows machine (so kick out the static IP settings).

It should work, if you want it as a router, yell at me and I'll give you other configuration

[Verwijderd]

Illegal_Alien schreef op 10 February 2003 @ 19:23:
It won`t work without splitter

Not true. But not that important a matter anyway since he's got "showtime" (=linesync in e-tech language).

Try looking for the down- & upspeeds the modem is syncing on. If those happen to be 640/128, your line has not yet been provisioned (or provisioned incorrectly), and you need to slap xs4all some more

[Verwijderd]

Verwijderd schreef op 12 February 2003 @ 00:25:
[...]


Not true. But not that important a matter anyway since he's got "showtime" (=linesync in e-tech language).

Try looking for the down- & upspeeds the modem is syncing on. If those happen to be 640/128, your line has not yet been provisioned (or provisioned incorrectly), and you need to slap xs4all some more

It is true, how you think I tested my TweakDSL line here?
I was worshipping the speed until somebody called

[Verwijderd]

Verwijderd schreef op 12 February 2003 @ 00:20:
NAPT should be disabled (unless like I said, you want to use the internal router function).

In the case of the routermode, most firmwares require that you enter your ip/gateway/dns in the modem manually because of a faulty built-in dhcp-client.

[Verwijderd]

Verwijderd schreef op 12 February 2003 @ 00:28:
It is true, how you think I tested my TweakDSL line here?
I was worshipping the speed until somebody called

naturally it is not that much of a permanent solution to disable telephony. But it does serve to rule out the possibility of a malfunctioning splitter.

[maartena]

sdomburg schreef op 10 februari 2003 @ 15:49:
[...]

It's simply a forum rule, this topic will probably be closed down I'm affraid.

Mjah.... daarom heet het ook "gathering.tweakers.net" en niet "verzameling.sleutelaars.nl" Ik zie ook "new topic", "post reply" etc etc.... terwijl dit forum ook in het Nederlands kan.

Is dat nu "van twee walletjes eten" Een uitnodigende Engelse titel, een Engelstalig forum, en dan gaan zeiken dat er iemand in het Engels een vraag stelt omdat ie geen Nederlands spreekt?

Ik denk dat we het best mogen accepteren als er buitenlanders zijn die een vraag hebben. Het is immers overduidelijk dat het om een Nederlands ADSL produkt gaat.

Ik zie ook nergens in de FAQ staan dat het perse in het Nederlands moet.....

De Verzameling van Sleutelaars

[Verwijderd]

Maartena, thanks for your support. I could read and understand you, I'm not able to reply in Dutch yet ;-)

Well, sold my e-tech and got a Draytek 2600, firmware 2.2.5 Holland guess what..... same issue !!!!

Third modem, same issue. With, without splitter.
Latest test was complying to XS4all POWERdsl setup:

http://www.xs4all.nl/help...algemeen/vigorconfig.html

ADSL status is up, G-dmt - SHowtime - Upspeed=512000 down=806400 (YUM!!!)

ATM layer has traffic both ways

WAN Status goes from Starting PPP to shutdown ppp with traffic going out, nothing in. Xs4all does not see me in their logs....

We'll see what's next....

Ralph ;-)

[Verwijderd]

I used the e-tech router for some time and i'm now using the vigor 2600. i had the same issues as you did.
i used this options for bbned. it's written in dutch, but i believe that the images are useful enough.

http://www.draytek.nl/router/2600isp.php?at=bbned

[link added]

[ Voor 17% gewijzigd door Verwijderd op 12-02-2003 13:45 ]

[DJSmiley]

Verwijderd schreef op 12 februari 2003 @ 13:44:
I used the e-tech router for some time and i'm now using the vigor 2600. i had the same issues as you did.
i used this options for bbned. it's written in dutch, but i believe that the images are useful enough.

http://www.draytek.nl/router/2600isp.php?at=bbned

[link added]

That are the settings which I use for a Cistron Maxx connection. (Also BBNed)

[ Voor 10% gewijzigd door DJSmiley op 12-02-2003 13:50 ]

[Verwijderd]

Going to BBNed through Xs4all requires different settings than going through other providers.
Xs4all requires PPPoA. (see http://www.xs4all.nl/help...algemeen/vigorconfig.html or http://www.draytek.nl/router/2600isp.php?at=xs4all.nl)

Thx

Plop

[NuKeFaCe]

Tukk schreef op 10 February 2003 @ 17:18:
[...]

Als je dus engels als voertaal accepteert moet je ook de faq in het engels opstellen.

Niet zo zeiken over die ene engelse topic... hij woont hier net, dan kun je hem toch gewoon ff helpen

[fcs]

Hi,

problem is the settings. If you line led is not stabel bruning, the best ting then to do is ask a linecheck by xs4all.

If you have al leds burning but not a connection, then its the settings.

I dont now the settings for xs4all, but for metia i now (i ame using a e-tech router and Bbned).

The vci and vpi thing, are settings that are used by the network blades for the checks, what custemer(and the speed ect is checked whit the vci/vpi things)you are ect ect.. (this is done after the radius check).

when i ame home, i can check the settings (i think that i have a vci=0 and vpi=35) and post it here. (sorry about the typos, my english is not so good... )

[fcs]

/quote

WAN Status goes from Starting PPP to shutdown ppp with traffic going out, nothing in. Xs4all does not see me in their logs....

/end quote


This seems to be a bbnet/kpn problem. Its likly that the dslams (kpn wijkcentrale, don't know the english word for it) accepts only incomming connections, but not outgoing. Thats als why xs4all does not see you in there logs. there isnt anny connections between the radius and you modem. I sugest that xs4all/bbnet does a line reading (lijnmeeting) to see where the problem is (i think that the problem is or on the wijkcentrale).

[maartena]

from www.dslreports.com:

CO or Central Office

A circuit switch that terminates all the access lines in a particular area; a physical building where the local switching equipment is found. xDSL lines running from a subscriber's home connect at their local central office. Although the local phone company owns the CO, it may contain equipment from one or more other CLECs who lease space there.. so even though your Telco says no DSL is available, that merely means no DSL is available from them.

Edit: ik had eigenlijk willen kwooten van de post van fcs.... oh well

[ Voor 8% gewijzigd door maartena op 12-02-2003 23:37 ]

[fcs]

maartena schreef op 12 February 2003 @ 23:37:
from www.dslreports.com:

CO or Central Office

A circuit switch that terminates all the access lines in a particular area; a physical building where the local switching equipment is found. xDSL lines running from a subscriber's home connect at their local central office. Although the local phone company owns the CO, it may contain equipment from one or more other CLECs who lease space there.. so even though your Telco says no DSL is available, that merely means no DSL is available from them.

Edit: ik had eigenlijk willen kwooten van de post van fcs.... oh well

dit verhaal klopt wel (mijn uitleg was niet al te best, maar richtlijn wel ).

VCI VPI is dus enkel en alleen een indentificatie "onderdeel" van een "heel" netwerk. Elke netwerk heeft hier mee te maken, maakt niet uit of het kpn/bbnet/versatel is.

In dit geval heeft bbnet per provider dat over z'n netwerk gaat, een vci/vpi uitgegeven (er zijn providers die dat per klant uitgeven, te denken aan kpn/versatel).

[Verwijderd]

Well, after hours and hours of fighting, 3 modems, many emails .... Xs4all is going to open a ticket with BBNed.... It seems it suddenly is a well known problem and other customers are in the same situation.

I will let people know when this is fixed, I hope it will be soon.
Maybe this long thread will be usefull if other people end up with the same issue. Seems I'm not alone in this case after all....

Ralph