Ik heb recentelijk eindelijk een "goed" (een antwoord waarmee ze iets proberen op te lossen, had ik hiervoor nog nooit gehad) antwoord van EA-games over SC3k in combinatie met Windows XP gehad. 
Het heeft voor mij helaas niet zo veel opgelost
Maar wie weet helpt het iemand anders.
Dit is wat je volgens EA allemaal kan proberen om het opgelost te krijgen:
Hello,
Thank you for sending your concerns about SimCity3000.
Sim City 3000 should work under Windows XP. Here are some basic things you can try to resolve your issue;
1. Make sure that you are logged in as the Administrator (for Windows XP Professional) or Owner (for Windows XP Home). This will usually be the first account that was created once Windows XP was fully installed. If you are not certain, contact the manufacturer of your PC for assistance in finding your Administrator/Owner account.
2. Make sure that you have closed any programs or tasks running in the background. To do this, hold the Ctrl and Alt keys down at the same time and hit the Del key once. This will in turn bring up a window called "Task Manager". You will then see 5 tabs; Applications, Processes, Performance, networking, and Users. Select the Processes tab; this will list all current programs that are running. Close all programs that have your login ID next to them. Your user ID is listed in the second column next to the program name. For example here is a portion of what you should see;
Image Name User Name Session ID
Explorer.exe Owner 01
The Image Name column is the name of the programs currently running. The User Name column is where you will find your User Name. The best way to check this is to locate "Explorer" and see what it says under User Name.
Also, do not close any applications that say "System" next to them. Be sure not to close a program labeled "Explorer" or "Taskmgr" as well. You close each one of these applications by clicking on each one and hitting the button "End Process". Note some applications may take multiple times before closing. Don't worry that you are permanently changing your system configuration; these applications will return when you restart your system.
3. Try running the game in Windows Compatability mode for either Windows 98/Windows ME or Windows 2000. You can do this by right clicking once on the shortcut and selecting properties by left-clicking on it. Click on the tab that says Compatibility and enable "Windows95/98 compatibility mode" or "Windows 2000 compatability mode". You can also try running the installation for the game using the Program Compatibility Wizard. You can find the wizard program by clicking on Start - All Programs - Accessories and you will see the shortcut for Program Compatibility Wizard listed there. Make sure that as you walk thru the menus that you select the option "I want to use the program in the CD-ROM drive." which will be the options on the second screen of the wizard.
4. Update the drivers for your sound and video cards. To update your soundcard driver, go to your sound card manufacturers web page and download the most recent Windows XP driver available for your Sound card. To update the driver for your videocard, first determine what type of videocard you have. This information is usually available in the System control panel, in Device Manager, under the display adapters heading. Next, try to obtain a new driver for that device from the manufacturer, either by downloading one from the manufacturer's website or by contacting the manufacturer of the card directly. Installing newer drivers for both of these cards should fix your problem. If you need help installing these drivers, please contact the manufacturer in question, as these drivers are not our products.
5. Try to add a switch to the games shortcut properties; in doing this hopefully we might solve the problem.
In order to use a switch you must do the following:
a. Right click on your start button and choose open
b. Double click on Programs
c. Double click on the Maxis Folder
d. Right Click on the SC3K folder and choose properties
e. Find the target, after the last "(Quotations) put a Space then the Switch
The switch you want to add is
Here are the command line switches:
-w Runs in a window
-r640x480 Runs game in 640x480
-cursor:bmp Force running with a software cursor
If this has not resolved the problem, try to lower your video hardware acceleration. I would like you to right click on your desktop and select Properties. Click on Settings and then on the button that says Advanced. Once there, click on the tab that says Troubleshooting. Adjust the setting to one notch to the right of NONE. Also, be sure to check and make sure that the option Write Combining has been unchecked. Then try the game again.
6. Try to lower the sound acceleration for your sound card. To do this:
a. Go to Start>Find>Files & Folders.
b. In the "Named" box, type the following: dxdiag.exe
c. Then make sure the "Look In" box is pointed to your (C:\) drive.
d. Click "Find Now".
e. After the file has been found, double click on it to run the
Application.
f. Click on the tab labeled "Sound".
g. Lower the Hardware acceleration down to "basic"
h. Click "Exit" and try to run the game.
If the game still does not work, we do not issue refunds directly, however we can exchange your game for a sealed copy that you can return to the store from which it was purchased. Send the entire game (CD ROM and packaging) along with a copy of the receipt, a return address, daytime phone number, and a brief note explaining your situation to:
Electronic Arts Customer Warranty
PO Box 9025
Redwood City CA, 94065-9025
An exchange for a sealed copy must be sent within 90 days of the original purchase. Any further questions regarding our warranty policy should be sent to warranty@ea.com.
Het heeft voor mij helaas niet zo veel opgelost
Maar wie weet helpt het iemand anders. Dit is wat je volgens EA allemaal kan proberen om het opgelost te krijgen:
Hello,
Thank you for sending your concerns about SimCity3000.
Sim City 3000 should work under Windows XP. Here are some basic things you can try to resolve your issue;
1. Make sure that you are logged in as the Administrator (for Windows XP Professional) or Owner (for Windows XP Home). This will usually be the first account that was created once Windows XP was fully installed. If you are not certain, contact the manufacturer of your PC for assistance in finding your Administrator/Owner account.
2. Make sure that you have closed any programs or tasks running in the background. To do this, hold the Ctrl and Alt keys down at the same time and hit the Del key once. This will in turn bring up a window called "Task Manager". You will then see 5 tabs; Applications, Processes, Performance, networking, and Users. Select the Processes tab; this will list all current programs that are running. Close all programs that have your login ID next to them. Your user ID is listed in the second column next to the program name. For example here is a portion of what you should see;
Image Name User Name Session ID
Explorer.exe Owner 01
The Image Name column is the name of the programs currently running. The User Name column is where you will find your User Name. The best way to check this is to locate "Explorer" and see what it says under User Name.
Also, do not close any applications that say "System" next to them. Be sure not to close a program labeled "Explorer" or "Taskmgr" as well. You close each one of these applications by clicking on each one and hitting the button "End Process". Note some applications may take multiple times before closing. Don't worry that you are permanently changing your system configuration; these applications will return when you restart your system.
3. Try running the game in Windows Compatability mode for either Windows 98/Windows ME or Windows 2000. You can do this by right clicking once on the shortcut and selecting properties by left-clicking on it. Click on the tab that says Compatibility and enable "Windows95/98 compatibility mode" or "Windows 2000 compatability mode". You can also try running the installation for the game using the Program Compatibility Wizard. You can find the wizard program by clicking on Start - All Programs - Accessories and you will see the shortcut for Program Compatibility Wizard listed there. Make sure that as you walk thru the menus that you select the option "I want to use the program in the CD-ROM drive." which will be the options on the second screen of the wizard.
4. Update the drivers for your sound and video cards. To update your soundcard driver, go to your sound card manufacturers web page and download the most recent Windows XP driver available for your Sound card. To update the driver for your videocard, first determine what type of videocard you have. This information is usually available in the System control panel, in Device Manager, under the display adapters heading. Next, try to obtain a new driver for that device from the manufacturer, either by downloading one from the manufacturer's website or by contacting the manufacturer of the card directly. Installing newer drivers for both of these cards should fix your problem. If you need help installing these drivers, please contact the manufacturer in question, as these drivers are not our products.
5. Try to add a switch to the games shortcut properties; in doing this hopefully we might solve the problem.
In order to use a switch you must do the following:
a. Right click on your start button and choose open
b. Double click on Programs
c. Double click on the Maxis Folder
d. Right Click on the SC3K folder and choose properties
e. Find the target, after the last "(Quotations) put a Space then the Switch
The switch you want to add is
Here are the command line switches:
-w Runs in a window
-r640x480 Runs game in 640x480
-cursor:bmp Force running with a software cursor
If this has not resolved the problem, try to lower your video hardware acceleration. I would like you to right click on your desktop and select Properties. Click on Settings and then on the button that says Advanced. Once there, click on the tab that says Troubleshooting. Adjust the setting to one notch to the right of NONE. Also, be sure to check and make sure that the option Write Combining has been unchecked. Then try the game again.
6. Try to lower the sound acceleration for your sound card. To do this:
a. Go to Start>Find>Files & Folders.
b. In the "Named" box, type the following: dxdiag.exe
c. Then make sure the "Look In" box is pointed to your (C:\) drive.
d. Click "Find Now".
e. After the file has been found, double click on it to run the
Application.
f. Click on the tab labeled "Sound".
g. Lower the Hardware acceleration down to "basic"
h. Click "Exit" and try to run the game.
If the game still does not work, we do not issue refunds directly, however we can exchange your game for a sealed copy that you can return to the store from which it was purchased. Send the entire game (CD ROM and packaging) along with a copy of the receipt, a return address, daytime phone number, and a brief note explaining your situation to:
Electronic Arts Customer Warranty
PO Box 9025
Redwood City CA, 94065-9025
An exchange for a sealed copy must be sent within 90 days of the original purchase. Any further questions regarding our warranty policy should be sent to warranty@ea.com.
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