[Win11] Problemen met audio en Teams - hoge latency

[Freezhost]

Lange tijd ben ik al aan het tobben met problemen met teams gesprekken, mijn geluid valt weg waardoor mijn gesprekspartner mij niet goed kan verstaan. Als ik muziek luister of iets op youtube kijk valt het geluid soms ook weg of kraakt het. Via een headset is het nog veel erger te zijn.

Drivers en bios zijn up to date en ik heb al diverse instellingen aangepast als het gaat om energiebeheer maar het helpt allemaal niet. Nu heb ik LatencyMon gestart en die toont direct in het rood

Conclusion: Your system appears to be having trouble handling real-time audio and other tasks. You are likely to experience buffer underruns appearing as drop outs, clicks or pops. One or more DPC routines that belong to a driver running in your system appear to be executing for too long. At least one detected problem appears to be network related. In case you are using a WLAN adapter, try disabling it to get better results. One problem may be related to power management, disable CPU throttling settings in Control Panel and BIOS setup. Check for BIOS updates.

Nu ben ik wat dit betreft echt een noob, ik heb veel systemen gebouwd maar nooit met dit soort problemen te maken gehad. Het is ook ronduit belachelijk dat een systeem als dit niet eens normaal geluid kan afspelen. Via Google etc kom ik niet echt verder, wie heeft ervaring met soortgelijke problemen en heeft er tips?

Voor de volledigheid en de experts hier de volledige output van LatencyMon

code:

_________________________________________________________________________________________________________
CONCLUSION
_________________________________________________________________________________________________________
Your system appears to be having trouble handling real-time audio and other tasks. You are likely to experience buffer underruns appearing as drop outs, clicks or pops. One or more DPC routines that belong to a driver running in your system appear to be executing for too long. At least one detected problem appears to be network related. In case you are using a WLAN adapter, try disabling it to get better results. One problem may be related to power management, disable CPU throttling settings in Control Panel and BIOS setup. Check for BIOS updates. 
LatencyMon has been analyzing your system for  0:09:38  (h:mm:ss) on all processors.


_________________________________________________________________________________________________________
SYSTEM INFORMATION
_________________________________________________________________________________________________________
Computer name:                                        DESKTOP-TP6TRDD
OS version:                                           Windows 11, 10.0, version 2009, build: 26200 (x64)
Hardware:                                             MS-7E06, Micro-Star International Co., Ltd.
BIOS:                                                 A.I0
CPU:                                                  GenuineIntel Intel(R) Core(TM) i9-14900K
Logical processors:                                   32
Processor groups:                                     1
Processor group size:                                 32
RAM:                                                  65245 MB total


_________________________________________________________________________________________________________
CPU SPEED
_________________________________________________________________________________________________________
Reported CPU speed (WMI):                             3187 MHz
Reported CPU speed (registry):                        3187 MHz

Note: reported execution times may be calculated based on a fixed reported CPU speed. Disable variable speed settings like Intel Speed Step and AMD Cool N Quiet in the BIOS setup for more accurate results.


_________________________________________________________________________________________________________
MEASURED INTERRUPT TO USER PROCESS LATENCIES
_________________________________________________________________________________________________________
The interrupt to process latency reflects the measured interval that a usermode process needed to respond to a hardware request from the moment the interrupt service routine started execution. This includes the scheduling and execution of a DPC routine, the signaling of an event and the waking up of a usermode thread from an idle wait state in response to that event.

Highest measured interrupt to process latency (µs):   5748,80
Average measured interrupt to process latency (µs):   5,208553

Highest measured interrupt to DPC latency (µs):       5739,50
Average measured interrupt to DPC latency (µs):       3,267609


_________________________________________________________________________________________________________
 REPORTED ISRs
_________________________________________________________________________________________________________
Interrupt service routines are routines installed by the OS and device drivers that execute in response to a hardware interrupt signal.

Highest ISR routine execution time (µs):              433,816756
Driver with highest ISR routine execution time:       HDAudBus.sys - High Definition Audio Bus Driver, Microsoft Corporation

Highest reported total ISR routine time (%):          0,002671
Driver with highest ISR total time:                   HDAudBus.sys - High Definition Audio Bus Driver, Microsoft Corporation

Total time spent in ISRs (%)                          0,002736

ISR count (execution time <250 µs):                   41659
ISR count (execution time 250-500 µs):                0
ISR count (execution time 500-1000 µs):               3
ISR count (execution time 1000-2000 µs):              0
ISR count (execution time 2000-4000 µs):              0
ISR count (execution time >=4000 µs):                 0


_________________________________________________________________________________________________________
REPORTED DPCs
_________________________________________________________________________________________________________
DPC routines are part of the interrupt servicing dispatch mechanism and disable the possibility for a process to utilize the CPU while it is interrupted until the DPC has finished execution.

Highest DPC routine execution time (µs):              3899,261688
Driver with highest DPC routine execution time:       dxgkrnl.sys - DirectX Graphics Kernel, Microsoft Corporation

Highest reported total DPC routine time (%):          0,005580
Driver with highest DPC total execution time:         nvlddmkm.sys - NVIDIA Windows Kernel Mode Driver, Version 595.79 , NVIDIA Corporation

Total time spent in DPCs (%)                          0,026223

DPC count (execution time <250 µs):                   863684
DPC count (execution time 250-500 µs):                0
DPC count (execution time 500-10000 µs):              160
DPC count (execution time 1000-2000 µs):              17
DPC count (execution time 2000-4000 µs):              11
DPC count (execution time >=4000 µs):                 0


_________________________________________________________________________________________________________
 REPORTED HARD PAGEFAULTS
_________________________________________________________________________________________________________
Hard pagefaults are events that get triggered by making use of virtual memory that is not resident in RAM but backed by a memory mapped file on disk. The process of resolving the hard pagefault requires reading in the memory from disk while the process is interrupted and blocked from execution.

NOTE: some processes were hit by hard pagefaults. If these were programs producing audio, they are likely to interrupt the audio stream resulting in dropouts, clicks and pops. Check the Processes tab to see which programs were hit.

Process with highest pagefault count:                 olk.exe

Total number of hard pagefaults                       118466
Hard pagefault count of hardest hit process:          47449
Number of processes hit:                              47


_________________________________________________________________________________________________________
 PER CPU DATA
_________________________________________________________________________________________________________
CPU 0 Interrupt cycle time (s):                       14,865758
CPU 0 ISR highest execution time (µs):                433,816756
CPU 0 ISR total execution time (s):                   0,497109
CPU 0 ISR count:                                      41128
CPU 0 DPC highest execution time (µs):                3899,261688
CPU 0 DPC total execution time (s):                   3,147094
CPU 0 DPC count:                                      503019
_________________________________________________________________________________________________________
CPU 1 Interrupt cycle time (s):                       1,664148
CPU 1 ISR highest execution time (µs):                0,0
CPU 1 ISR total execution time (s):                   0,0
CPU 1 ISR count:                                      0
CPU 1 DPC highest execution time (µs):                217,010668
CPU 1 DPC total execution time (s):                   0,026534
CPU 1 DPC count:                                      5964
_________________________________________________________________________________________________________
CPU 2 Interrupt cycle time (s):                       1,855714
CPU 2 ISR highest execution time (µs):                0,0
CPU 2 ISR total execution time (s):                   0,0
CPU 2 ISR count:                                      0
CPU 2 DPC highest execution time (µs):                1082,905240
CPU 2 DPC total execution time (s):                   0,143384
CPU 2 DPC count:                                      46578
_________________________________________________________________________________________________________
CPU 3 Interrupt cycle time (s):                       1,740359
CPU 3 ISR highest execution time (µs):                342,676498
CPU 3 ISR total execution time (s):                   0,009227
CPU 3 ISR count:                                      534
CPU 3 DPC highest execution time (µs):                1836,256040
CPU 3 DPC total execution time (s):                   0,052173
CPU 3 DPC count:                                      6010
_________________________________________________________________________________________________________
CPU 4 Interrupt cycle time (s):                       1,767175
CPU 4 ISR highest execution time (µs):                0,0
CPU 4 ISR total execution time (s):                   0,0
CPU 4 ISR count:                                      0
CPU 4 DPC highest execution time (µs):                320,022592
CPU 4 DPC total execution time (s):                   0,077928
CPU 4 DPC count:                                      23945
_________________________________________________________________________________________________________
CPU 5 Interrupt cycle time (s):                       1,654814
CPU 5 ISR highest execution time (µs):                0,0
CPU 5 ISR total execution time (s):                   0,0
CPU 5 ISR count:                                      0
CPU 5 DPC highest execution time (µs):                1086,488547
CPU 5 DPC total execution time (s):                   0,029428
CPU 5 DPC count:                                      3234
_________________________________________________________________________________________________________
CPU 6 Interrupt cycle time (s):                       1,919535
CPU 6 ISR highest execution time (µs):                0,0
CPU 6 ISR total execution time (s):                   0,0
CPU 6 ISR count:                                      0
CPU 6 DPC highest execution time (µs):                2054,530593
CPU 6 DPC total execution time (s):                   0,071203
CPU 6 DPC count:                                      18569
_________________________________________________________________________________________________________
CPU 7 Interrupt cycle time (s):                       1,619297
CPU 7 ISR highest execution time (µs):                0,0
CPU 7 ISR total execution time (s):                   0,0
CPU 7 ISR count:                                      0
CPU 7 DPC highest execution time (µs):                656,659241
CPU 7 DPC total execution time (s):                   0,022958
CPU 7 DPC count:                                      4097
_________________________________________________________________________________________________________
CPU 8 Interrupt cycle time (s):                       1,886240
CPU 8 ISR highest execution time (µs):                0,0
CPU 8 ISR total execution time (s):                   0,0
CPU 8 ISR count:                                      0
CPU 8 DPC highest execution time (µs):                424,024788
CPU 8 DPC total execution time (s):                   0,078938
CPU 8 DPC count:                                      29864
_________________________________________________________________________________________________________
CPU 9 Interrupt cycle time (s):                       1,586830
CPU 9 ISR highest execution time (µs):                0,0
CPU 9 ISR total execution time (s):                   0,0
CPU 9 ISR count:                                      0
CPU 9 DPC highest execution time (µs):                757,555695
CPU 9 DPC total execution time (s):                   0,024005
CPU 9 DPC count:                                      4976
_________________________________________________________________________________________________________
CPU 10 Interrupt cycle time (s):                       1,814807
CPU 10 ISR highest execution time (µs):                0,0
CPU 10 ISR total execution time (s):                   0,0
CPU 10 ISR count:                                      0
CPU 10 DPC highest execution time (µs):                860,582680
CPU 10 DPC total execution time (s):                   0,053582
CPU 10 DPC count:                                      16893
_________________________________________________________________________________________________________
CPU 11 Interrupt cycle time (s):                       1,616580
CPU 11 ISR highest execution time (µs):                0,0
CPU 11 ISR total execution time (s):                   0,0
CPU 11 ISR count:                                      0
CPU 11 DPC highest execution time (µs):                1082,536241
CPU 11 DPC total execution time (s):                   0,030087
CPU 11 DPC count:                                      6625
_________________________________________________________________________________________________________
CPU 12 Interrupt cycle time (s):                       1,785061
CPU 12 ISR highest execution time (µs):                0,0
CPU 12 ISR total execution time (s):                   0,0
CPU 12 ISR count:                                      0
CPU 12 DPC highest execution time (µs):                990,704110
CPU 12 DPC total execution time (s):                   0,055432
CPU 12 DPC count:                                      16371
_________________________________________________________________________________________________________
CPU 13 Interrupt cycle time (s):                       1,691657
CPU 13 ISR highest execution time (µs):                0,0
CPU 13 ISR total execution time (s):                   0,0
CPU 13 ISR count:                                      0
CPU 13 DPC highest execution time (µs):                1045,407280
CPU 13 DPC total execution time (s):                   0,021067
CPU 13 DPC count:                                      2274
_________________________________________________________________________________________________________
CPU 14 Interrupt cycle time (s):                       1,757672
CPU 14 ISR highest execution time (µs):                0,0
CPU 14 ISR total execution time (s):                   0,0
CPU 14 ISR count:                                      0
CPU 14 DPC highest execution time (µs):                648,316912
CPU 14 DPC total execution time (s):                   0,053242
CPU 14 DPC count:                                      16532
_________________________________________________________________________________________________________
CPU 15 Interrupt cycle time (s):                       1,633188
CPU 15 ISR highest execution time (µs):                0,0
CPU 15 ISR total execution time (s):                   0,0
CPU 15 ISR count:                                      0
CPU 15 DPC highest execution time (µs):                865,863508
CPU 15 DPC total execution time (s):                   0,023928
CPU 15 DPC count:                                      6652
_________________________________________________________________________________________________________
CPU 16 Interrupt cycle time (s):                       2,082250
CPU 16 ISR highest execution time (µs):                0,0
CPU 16 ISR total execution time (s):                   0,0
CPU 16 ISR count:                                      0
CPU 16 DPC highest execution time (µs):                118,603703
CPU 16 DPC total execution time (s):                   0,065481
CPU 16 DPC count:                                      11191
_________________________________________________________________________________________________________
CPU 17 Interrupt cycle time (s):                       1,913737
CPU 17 ISR highest execution time (µs):                0,0
CPU 17 ISR total execution time (s):                   0,0
CPU 17 ISR count:                                      0
CPU 17 DPC highest execution time (µs):                121,401945
CPU 17 DPC total execution time (s):                   0,055827
CPU 17 DPC count:                                      8352
_________________________________________________________________________________________________________
CPU 18 Interrupt cycle time (s):                       2,028775
CPU 18 ISR highest execution time (µs):                0,0
CPU 18 ISR total execution time (s):                   0,0
CPU 18 ISR count:                                      0
CPU 18 DPC highest execution time (µs):                115,540006
CPU 18 DPC total execution time (s):                   0,063751
CPU 18 DPC count:                                      11516
_________________________________________________________________________________________________________
CPU 19 Interrupt cycle time (s):                       2,024452
CPU 19 ISR highest execution time (µs):                0,0
CPU 19 ISR total execution time (s):                   0,0
CPU 19 ISR count:                                      0
CPU 19 DPC highest execution time (µs):                112,117666
CPU 19 DPC total execution time (s):                   0,047180
CPU 19 DPC count:                                      7426
_________________________________________________________________________________________________________
CPU 20 Interrupt cycle time (s):                       2,070567
CPU 20 ISR highest execution time (µs):                0,0
CPU 20 ISR total execution time (s):                   0,0
CPU 20 ISR count:                                      0
CPU 20 DPC highest execution time (µs):                130,697835
CPU 20 DPC total execution time (s):                   0,055080
CPU 20 DPC count:                                      8397
_________________________________________________________________________________________________________
CPU 21 Interrupt cycle time (s):                       2,388719
CPU 21 ISR highest execution time (µs):                0,0
CPU 21 ISR total execution time (s):                   0,0
CPU 21 ISR count:                                      0
CPU 21 DPC highest execution time (µs):                113,711327
CPU 21 DPC total execution time (s):                   0,137724
CPU 21 DPC count:                                      21610
_________________________________________________________________________________________________________
CPU 22 Interrupt cycle time (s):                       1,819985
CPU 22 ISR highest execution time (µs):                0,0
CPU 22 ISR total execution time (s):                   0,0
CPU 22 ISR count:                                      0
CPU 22 DPC highest execution time (µs):                114,067462
CPU 22 DPC total execution time (s):                   0,040481
CPU 22 DPC count:                                      6203
_________________________________________________________________________________________________________
CPU 23 Interrupt cycle time (s):                       1,887644
CPU 23 ISR highest execution time (µs):                0,0
CPU 23 ISR total execution time (s):                   0,0
CPU 23 ISR count:                                      0
CPU 23 DPC highest execution time (µs):                191,177596
CPU 23 DPC total execution time (s):                   0,045881
CPU 23 DPC count:                                      8231
_________________________________________________________________________________________________________
CPU 24 Interrupt cycle time (s):                       2,192888
CPU 24 ISR highest execution time (µs):                0,0
CPU 24 ISR total execution time (s):                   0,0
CPU 24 ISR count:                                      0
CPU 24 DPC highest execution time (µs):                126,214308
CPU 24 DPC total execution time (s):                   0,091931
CPU 24 DPC count:                                      16010
_________________________________________________________________________________________________________
CPU 25 Interrupt cycle time (s):                       1,846683
CPU 25 ISR highest execution time (µs):                0,0
CPU 25 ISR total execution time (s):                   0,0
CPU 25 ISR count:                                      0
CPU 25 DPC highest execution time (µs):                109,172262
CPU 25 DPC total execution time (s):                   0,037107
CPU 25 DPC count:                                      5000
_________________________________________________________________________________________________________
CPU 26 Interrupt cycle time (s):                       1,833040
CPU 26 ISR highest execution time (µs):                0,0
CPU 26 ISR total execution time (s):                   0,0
CPU 26 ISR count:                                      0
CPU 26 DPC highest execution time (µs):                105,978663
CPU 26 DPC total execution time (s):                   0,044857
CPU 26 DPC count:                                      6927
_________________________________________________________________________________________________________
CPU 27 Interrupt cycle time (s):                       1,734974
CPU 27 ISR highest execution time (µs):                0,0
CPU 27 ISR total execution time (s):                   0,0
CPU 27 ISR count:                                      0
CPU 27 DPC highest execution time (µs):                135,481644
CPU 27 DPC total execution time (s):                   0,030802
CPU 27 DPC count:                                      4314
_________________________________________________________________________________________________________
CPU 28 Interrupt cycle time (s):                       1,963712
CPU 28 ISR highest execution time (µs):                0,0
CPU 28 ISR total execution time (s):                   0,0
CPU 28 ISR count:                                      0
CPU 28 DPC highest execution time (µs):                126,874804
CPU 28 DPC total execution time (s):                   0,062351
CPU 28 DPC count:                                      9090
_________________________________________________________________________________________________________
CPU 29 Interrupt cycle time (s):                       1,786943
CPU 29 ISR highest execution time (µs):                0,0
CPU 29 ISR total execution time (s):                   0,0
CPU 29 ISR count:                                      0
CPU 29 DPC highest execution time (µs):                102,145591
CPU 29 DPC total execution time (s):                   0,037904
CPU 29 DPC count:                                      4432
_________________________________________________________________________________________________________
CPU 30 Interrupt cycle time (s):                       1,825486
CPU 30 ISR highest execution time (µs):                0,0
CPU 30 ISR total execution time (s):                   0,0
CPU 30 ISR count:                                      0
CPU 30 DPC highest execution time (µs):                196,620646
CPU 30 DPC total execution time (s):                   0,089260
CPU 30 DPC count:                                      19519
_________________________________________________________________________________________________________
CPU 31 Interrupt cycle time (s):                       1,698892
CPU 31 ISR highest execution time (µs):                0,0
CPU 31 ISR total execution time (s):                   0,0
CPU 31 ISR count:                                      0
CPU 31 DPC highest execution time (µs):                146,504236
CPU 31 DPC total execution time (s):                   0,036321
CPU 31 DPC count:                                      4051
_________________________________________________________________________________________________________

[F_J_K]

offtopic:
Er is geen letterlijke brand dus ik haal Help uit de titel en vervang door het gebruikte OS.

Je geeft een uitgebreid maar niet heel zinvol log, maar: handig als je ook de tip van de tool opvolgt. Schakel wifi uit, test bedraad.

Los ervan: alle Windows updates zijn binnen? Zie je enige (relevant) foutmeldingen in het Windows logboek? start - uitvoeren - eventvwr.msc

[Freezhost]

Wifi staat uit, ik gebruik enkel bedraad. Verder geen relevante errors in het logboek. In apparaatbeheer heb ik de wifi adapter en andere niet gebruikte apparaten uitgeschakeld.

[ Voor 34% gewijzigd door Freezhost op 04-04-2026 21:37 ]

[F_J_K]

Probeer eventueel via live USB / CD of het wel okay gaat met een schoon OS. Bijv https://linuxmint-installation-guide.readthedocs.io/en/latest/burn.html en dan de webversie van Teams proberen. Dan heb je meer indicaties over of het een hardware of software ding is.

Als software, kan je 'spelen' met verschillende instellingen, driverversies, etc. Of van ellende Windows opnieuw installeren na 2 backups gemaakt te hebben.