Internet - 4 polige PTT wandcontactdoos.

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Hello,

First of all I want to apologize if I write in English, I recently moved to the Netherlands and I'm learning the language.

I live in Haarlem, I chose Online.nl to have Internet, but unfortunately I can not get connection.

I think it's the phone Jack's fault.

I tried to open the box, and there are many disconnected wires.

Could you please help me?



Thank you all in advance.

[ Voor 10% gewijzigd door Verwijderd op 20-04-2019 14:26 ]

[Tens]

4 polige PTT wandcontactdoos

is anders aardig Nederlands.


je plaatje werkt niet btw
edit: nu wel

Dit is niet het ptt aansluitpunt wat je zoekt. Je zoekt het isra-aansluitpunt; (google voor plaatjes).

[ Voor 36% gewijzigd door Tens op 20-04-2019 14:27 ]

[MAX3400]

If this is the first / main entry into the house, you are generally not allowed to tamper with it. Rental-property? Call the landlord. Privately owned property? Call ISP.

If it is a secondary outlet, any Karwie / Gamma / Praxis can sell you the correct equipemt to fix this.

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Thanks to everyone for the kind reply, I modified the photo's size.
I have no other connection points, I am in a rented studio and the landlord told me that I have to fix it myself. So only with this phone jack can I not have Internet? What can I buy from Gamma or Praxis in order to solve? Thank you again for your patience.

[Houtenklaas]

If this is the entry, try using the red/blue wires for DSL. Normally this is the first pair that will be used, second pair is orange/white.In the RJ11 socket, the wires to use are the inner two ones. Succes!

[job]

This probably isn't the location where the dsl signal enters the house.
Maybe this site can help you to find the isra: https://forum.kpn.com/thu...ating-my-isra-punt-441662
You should look for the one on the right (or the one next to it). The kpn cable from outside is a sturdy blue one.


logical places for an isra in older houses:
- next to the front door (ground level street facing).
- living room next/under the street facing window.


If you can't seem to find the isra, call kpn/online for a mechanic.
They often can find the location of the ground cable in a database or know what a logical place would be.
You are not allowed to install dsl without an isra, so you need kpn to install a new one.

edit: i'm guessing you're living in an older house because of the old looking phone socket.
If i'm incorrect you should look for a different type of isra (the other two on the website above).

[ Voor 56% gewijzigd door job op 20-04-2019 15:04 ]

[vanaalten]

...well, the photos are a bit difficult to interpret: what wires are really from inside the wall? What's that black thicker cable doing there?

And ideally you would place the ADSL modem close to the entry point - which usually doesn't look like this (indeed, 'ISRA-aansluitpunt' is normally in modern houses the entry point). But if this is the only thing you can work with: normally there's a four-wire cable through the wall to this 4-pin socket, And usually the red and blue wires are indeed the ones to use and should be connected to the top two pins of the socket.

But, you have a challenge ahead: if internet doesn't work after having made all connections, troubleshooting is going to be tough.

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Houtenklaas schreef op zaterdag 20 april 2019 @ 14:48:
If this is the entry, try using the red/blue wires for DSL. Normally this is the first pair that will be used, second pair is orange/white.In the RJ11 socket, the wires to use are the inner two ones. Succes!

I solved thanks to your advice!

I connected the red/blue wires to an RJ11 socket, and now I have the connection.



Thank you so much for your precious advice, Happy Easter to all!

[job]

Great

If you have any connection problems or slow speeds in the future don't hesitate to call kpn.
Yes it works, but it isn't installed as it should.

[ Voor 4% gewijzigd door job op 20-04-2019 15:45 ]

[Houtenklaas]

Verwijderd schreef op zaterdag 20 april 2019 @ 15:29:
[...]


I solved thanks to your advice!

I connected the red/blue wires to an RJ11 socket, and now I have the connection.

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Thank you so much for your precious advice, Happy Easter to all!

Having an Easter weekend without internet is a cruelty to mankind Glad you have connection to the outside world. I wonder how we managed to survive the dark ages without internet