Hallo,
Ik gebruik Deezer (Premium) via Samsung S3, of Ipad Mini of Dell Laptop.
Op geen van allen werkt de weergave van Songteksten.
Bij de player zou een microfoon icoontje te zien moeten zijn maar die heb ik nergens.
Ik heb op meerdere (populaire) songs gekeken, zonder resultaat.
Wie heeft dit nog meer ?
Ik heb dit voorgelegd bij Deezer support.
Maar ik heb geen goede oplossing gekregen.
Weet iemand hoe dit kan en wat je moet doen?
Ik zal de laatste reactie van Deezer hier onder plaatsen.
Mvg.
Paul
[/quote]deezer support :
We currently do not have any known issues with the lyrics feature so please do try the following trouble shooting steps.
For your windows PC please make sure your country and IP settings are correct
Have you made sure you have the latest version of both your browser and flash installed on your computer ?
If you are still having problems see if using a different browser makes any difference and we will at least know if it is a browser setting.
You can also clear your cache by following the link below:
https://support.google.com/accounts/answer/32050?hl=en
In addition, you can also set up monthly payments via your Pay pal account.
For your iPad if possible please log out of your Deezer app then switch your iPadoff. Once you have switched it back on, please log in again.
Should the issue persist please delete the app and reinstall it back on to your device.
This often helps to solve the issue.
Also, please ensure that you are using the latest software and Deezer app, and you have enough storage in your device.
For your Android please try the following:
Go to Settings > General > Application Manager > Open Deezer
Click on Force Stop and then Clear cache.
Turn off on your device and log back in.
Should the issue persist, please remove the app from your phone and reinstall it again.
This usually helps to solve the problem.
However, if you are still unable to listen to your tracks, please ensure that you have the latest software and the latest app updated installed. Also, please make sure that you have significant memory in your phone as this could be causing the issue.
[quote]]
Ik gebruik Deezer (Premium) via Samsung S3, of Ipad Mini of Dell Laptop.
Op geen van allen werkt de weergave van Songteksten.
Bij de player zou een microfoon icoontje te zien moeten zijn maar die heb ik nergens.
Ik heb op meerdere (populaire) songs gekeken, zonder resultaat.
Wie heeft dit nog meer ?
Ik heb dit voorgelegd bij Deezer support.
Maar ik heb geen goede oplossing gekregen.
Weet iemand hoe dit kan en wat je moet doen?
Ik zal de laatste reactie van Deezer hier onder plaatsen.
Mvg.
Paul
[/quote]deezer support :
We currently do not have any known issues with the lyrics feature so please do try the following trouble shooting steps.
For your windows PC please make sure your country and IP settings are correct
Have you made sure you have the latest version of both your browser and flash installed on your computer ?
If you are still having problems see if using a different browser makes any difference and we will at least know if it is a browser setting.
You can also clear your cache by following the link below:
https://support.google.com/accounts/answer/32050?hl=en
In addition, you can also set up monthly payments via your Pay pal account.
For your iPad if possible please log out of your Deezer app then switch your iPadoff. Once you have switched it back on, please log in again.
Should the issue persist please delete the app and reinstall it back on to your device.
This often helps to solve the issue.
Also, please ensure that you are using the latest software and Deezer app, and you have enough storage in your device.
For your Android please try the following:
Go to Settings > General > Application Manager > Open Deezer
Click on Force Stop and then Clear cache.
Turn off on your device and log back in.
Should the issue persist, please remove the app from your phone and reinstall it again.
This usually helps to solve the problem.
However, if you are still unable to listen to your tracks, please ensure that you have the latest software and the latest app updated installed. Also, please make sure that you have significant memory in your phone as this could be causing the issue.
[quote]]