Vandaag kreeg ik een mailtje dat mijn Onedrive vol is. Dat begreep ik niet helemaal want ik dacht echt dat het sinds November ongelimiteerd was. Dus vandaag zitten chatten met Microsoft support:
De discussie hier beneden, maar alvast de puntjes die naar bobven kwamen.
1) Het is dus niet ongelimiteerd automatisch, je moet het online aanvragen: op https://preview.onedrive.com/office365promo/
2) Geen idee wanneer je het dan krijgt.
3) MS support is ook hopeloos, weet niets, helpt niet en probeert je vervolgens nieuwe software te verkopen....
Geeds
Ernesto M:
18:47:21 Hi, thanks for visiting Answer Desk! I'm Ernesto M.
You:
18:47:25 Hello Ernesto
Ernesto M:
18:48:28 Hi Geedsen; How can I help you with the Office?
You:
18:48:36 Today I first had a chat with Angela T and afterwards with Diana, bu that last chat broke up and I was unable to reconnect.
I have Office 365 Home for 5 people.
I have OneDrive, and today I got a mail that OneDrive is full.
I have indeed ~1TB, but as far as I know I should have unlimited space.
Ernesto M:
18:50:37 You don’t have to worry now, I’ll be happy to assist you regarding your concern and Let us work as a team to resolve this for you.
Geedsen; If this is with your Office for Home it is true that for every installed PC with the same Office you will have the 1 TB of free cloud storage
This is a big space to do;
You:
18:52:26 I know, but I exceeded it already.
But in October 2014 MS announced that it was unlimited.
Ernesto M:
18:55:39 Oh I see; I do apologize that this info is not true and for full Office 365; 1 TB is the limit for this free space
Have you heard about Microsoft Software Support or the Assure Plan?
You:
18:58:46 No, I have not heard of it. But 1 GB being the limit,there are an enormous amount of announcemets of it , just google for unlimited space onedrive. I spoke (chat) with Angela T. of MS, this afternoon, and even she told me that it should work.
Ernesto M:
18:59:42 Let me further check
You:
18:59:54 http://www.windowscentral...ut-office-365-subscribers
http://microsoft-news.com...o-office-365-subscribers/
Ernesto M:
19:03:43 Geedsen; the only reliable site that we follow is from the MS website and to make sure that with Office Home is that ! TB storage will be of free access when you download with this Office suite
You:
19:04:29 I just found this: https://preview.onedrive.com/office365promo/
Ernesto M:
19:05:45 This is the same info that is with me now
Let me further read on this site;
You:
19:06:24 SO you do get it, but apparently you have to request it first. Although Angela told me that it should be there already. Or I should be able to request it on 'MY Storage' page.
Ernesto M:
19:07:50 You can try that Geedsen; Thank you for being prompt with us
I'll really appreciate your time working with me and this is too much to treasure if this will further help our service to you and to our valued customer like you
You:
19:09:00 IN the mean time, I have a 5 person 365 subscription, but only used 4. Anyway I can use the 5th persons 1TB as well?
Ernesto M:
19:09:50 Sure Geedsen; And make sure that you have associate it with the same email address associated with this suite
You:
19:10:18 You can do that? and it will then allow me 2TB.
Ernesto M:
19:10:33 Also; If you wish this Office will be protected with our Microsoft Software; I can help you provide this info and how this will help you in the future
This will allow us to install with the products includes with this program; Malware; this will help boost your system works its performance as its best and with Anti-virus that will able to cure those corrupted files working behind your screen
How this sounds to you? Since that I can guarantee you to have this five PC covers with this program; for 149USD for a year support;
You:
19:15:12 Sorry Ernesto, I need my current problem solved, not more Software sold. You did not answer my question, if I register with the same email address do I get 2TB then?
Ernesto M:
19:15:51 I do apologize for late reply; Geedsen This will also covers the 1 TB for free
Okay?
You:
19:17:25 I don't understand your answer, if I register on the same email address, do I Get 2x1TB for free on one account?
Ernesto M:
19:18:17 Just 1 TB; every PC
You:
19:19:43 Ok, than I just wait, thanks.
De discussie hier beneden, maar alvast de puntjes die naar bobven kwamen.
1) Het is dus niet ongelimiteerd automatisch, je moet het online aanvragen: op https://preview.onedrive.com/office365promo/
2) Geen idee wanneer je het dan krijgt.
3) MS support is ook hopeloos, weet niets, helpt niet en probeert je vervolgens nieuwe software te verkopen....
Geeds
Ernesto M:
18:47:21 Hi, thanks for visiting Answer Desk! I'm Ernesto M.
You:
18:47:25 Hello Ernesto
Ernesto M:
18:48:28 Hi Geedsen; How can I help you with the Office?
You:
18:48:36 Today I first had a chat with Angela T and afterwards with Diana, bu that last chat broke up and I was unable to reconnect.
I have Office 365 Home for 5 people.
I have OneDrive, and today I got a mail that OneDrive is full.
I have indeed ~1TB, but as far as I know I should have unlimited space.
Ernesto M:
18:50:37 You don’t have to worry now, I’ll be happy to assist you regarding your concern and Let us work as a team to resolve this for you.
Geedsen; If this is with your Office for Home it is true that for every installed PC with the same Office you will have the 1 TB of free cloud storage
This is a big space to do;
You:
18:52:26 I know, but I exceeded it already.
But in October 2014 MS announced that it was unlimited.
Ernesto M:
18:55:39 Oh I see; I do apologize that this info is not true and for full Office 365; 1 TB is the limit for this free space
Have you heard about Microsoft Software Support or the Assure Plan?
You:
18:58:46 No, I have not heard of it. But 1 GB being the limit,there are an enormous amount of announcemets of it , just google for unlimited space onedrive. I spoke (chat) with Angela T. of MS, this afternoon, and even she told me that it should work.
Ernesto M:
18:59:42 Let me further check
You:
18:59:54 http://www.windowscentral...ut-office-365-subscribers
http://microsoft-news.com...o-office-365-subscribers/
Ernesto M:
19:03:43 Geedsen; the only reliable site that we follow is from the MS website and to make sure that with Office Home is that ! TB storage will be of free access when you download with this Office suite
You:
19:04:29 I just found this: https://preview.onedrive.com/office365promo/
Ernesto M:
19:05:45 This is the same info that is with me now
Let me further read on this site;
You:
19:06:24 SO you do get it, but apparently you have to request it first. Although Angela told me that it should be there already. Or I should be able to request it on 'MY Storage' page.
Ernesto M:
19:07:50 You can try that Geedsen; Thank you for being prompt with us
I'll really appreciate your time working with me and this is too much to treasure if this will further help our service to you and to our valued customer like you
You:
19:09:00 IN the mean time, I have a 5 person 365 subscription, but only used 4. Anyway I can use the 5th persons 1TB as well?
Ernesto M:
19:09:50 Sure Geedsen; And make sure that you have associate it with the same email address associated with this suite
You:
19:10:18 You can do that? and it will then allow me 2TB.
Ernesto M:
19:10:33 Also; If you wish this Office will be protected with our Microsoft Software; I can help you provide this info and how this will help you in the future
This will allow us to install with the products includes with this program; Malware; this will help boost your system works its performance as its best and with Anti-virus that will able to cure those corrupted files working behind your screen
How this sounds to you? Since that I can guarantee you to have this five PC covers with this program; for 149USD for a year support;
You:
19:15:12 Sorry Ernesto, I need my current problem solved, not more Software sold. You did not answer my question, if I register with the same email address do I get 2TB then?
Ernesto M:
19:15:51 I do apologize for late reply; Geedsen This will also covers the 1 TB for free
Okay?
You:
19:17:25 I don't understand your answer, if I register on the same email address, do I Get 2x1TB for free on one account?
Ernesto M:
19:18:17 Just 1 TB; every PC
You:
19:19:43 Ok, than I just wait, thanks.
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