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Data protection manager 2012R2: error 4387

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  • marcelleke301
  • Registratie: Maart 2003
  • Laatst online: 05-05-2024
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Ik krijg error 4387 tijdens de installatie of upgrade van dpm 2012R2.

servers: 2012 of 2012R2
sql: 2008 of 2012(zoals in de requirements) met reporting services aan.

de logfile zegt het voglende:

Logfile :

[23/10/2013 11:29:37] Information : Microsoft System Center 2012 R2 Data Protection Manager setup started.
[23/10/2013 11:29:37] Data : Mode of setup = User interface
[23/10/2013 11:29:37] Data : OSVersion = Microsoft Windows NT 6.1.7601 Service Pack 1
[23/10/2013 11:29:37] Information : Check if the media is removable
[23/10/2013 11:29:37] Data : Folder Path = C:\Program Files\Microsoft System Center 2012 R2\DPM
[23/10/2013 11:29:37] Data : Drive Name = C:\
[23/10/2013 11:29:37] Data : Drive Type = 3
[23/10/2013 11:29:37] Information : Check attributes of the directory
[23/10/2013 11:29:37] Data : Folder Path = C:\Program Files\Microsoft System Center 2012 R2\DPM
[23/10/2013 11:29:37] Data : File Attributes = Directory
[23/10/2013 11:29:37] Information : Check if the media is removable
[23/10/2013 11:29:37] Data : Folder Path = C:\Program Files\Microsoft Data Protection Manager
[23/10/2013 11:29:37] Data : Drive Name = C:\
[23/10/2013 11:29:37] Data : Drive Type = 3
[23/10/2013 11:29:37] Information : Check attributes of the directory
[23/10/2013 11:29:37] Data : Folder Path = C:\Program Files\Microsoft Data Protection Manager
[23/10/2013 11:29:37] * Exception : Ignoring the following exception intentionally => System.IO.FileNotFoundException: Could not find file 'C:\Program Files\Microsoft Data Protection Manager'.
File name: 'C:\Program Files\Microsoft Data Protection Manager'
at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
at System.IO.File.GetAttributes(String path)
at Microsoft.Internal.EnterpriseStorage.Dls.Setup.Wizard.InstallLocationValidation.CheckForDirectoryAttributes(String path)
[23/10/2013 11:29:38] Information : Check if the media is removable
[23/10/2013 11:29:38] Data : Folder Path = C:\Program Files\Microsoft System Center 2012 R2\DPM\DPM\DPMDB
[23/10/2013 11:29:38] Data : Drive Name = C:\
[23/10/2013 11:29:38] Data : Drive Type = 3
[23/10/2013 11:29:38] Information : Check attributes of the directory
[23/10/2013 11:29:38] Data : Folder Path = C:\Program Files\Microsoft System Center 2012 R2\DPM\DPM\DPMDB
[23/10/2013 11:29:38] * Exception : Ignoring the following exception intentionally => System.IO.DirectoryNotFoundException: Could not find a part of the path 'C:\Program Files\Microsoft System Center 2012 R2\DPM\DPM\DPMDB'.
at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
at System.IO.File.GetAttributes(String path)
at Microsoft.Internal.EnterpriseStorage.Dls.Setup.Wizard.InstallLocationValidation.CheckForDirectoryAttributes(String path)
[23/10/2013 11:29:39] Information : The setup wizard is initialized.
[23/10/2013 11:29:39] Information : Starting the setup wizard.
[23/10/2013 11:29:39] Information : <<< Dialog >>> Welcome Page : Entering
[23/10/2013 11:29:46] Information : <<< Dialog >>> Welcome Page : Leaving
[23/10/2013 11:29:46] Information : <<< Dialog >>> Inspect Page : Entering
[23/10/2013 11:30:03] Information : Query WMI provider for path of configuration file for SQL Server 2008 Reporting Services.
[23/10/2013 11:30:03] Information : Querying WMI Namespace: \\ARGES\root\Microsoft\SqlServer\ReportServer\RS_MSDPM2012\v10\admin for query: SELECT * FROM MSReportServer_ConfigurationSetting WHERE InstanceName='MSDPM2012'
[23/10/2013 11:30:34] Data : Path of configuration file for SQL Server 2008 Reporting Services = C:\Program Files\Microsoft DPM\SQL\MSRS10_50.MSDPM2012\Reporting Services\ReportServer\RSReportServer.config
[23/10/2013 11:30:36] Data : Path of inspection output xml = C:\Program Files\Microsoft System Center 2012 R2\DPM\DPMLogs\InspectReport.xml
[23/10/2013 11:30:36] Information : Instantiating inspect component.
[23/10/2013 11:30:36] Data : Path of output xml = C:\Program Files\Microsoft System Center 2012 R2\DPM\DPMLogs\InspectReport.xml
[23/10/2013 11:30:36] Information : Deserializing the check XML from path : C:\Users\admin\AppData\Local\Temp\DPMDC6B.tmp\DPM2012\Setup\checks.xml
[23/10/2013 11:30:36] Information : Loading the check XML from path : C:\Users\admin\AppData\Local\Temp\DPMDC6B.tmp\DPM2012\Setup\checks.xml
[23/10/2013 11:30:36] Information : Deserialising the scenario XML from path : C:\Users\admin\AppData\Local\Temp\DPMDC6B.tmp\DPM2012\Setup\scenarios.xml
[23/10/2013 11:30:36] Information : Loading the check XML from path : C:\Users\admin\AppData\Local\Temp\DPMDC6B.tmp\DPM2012\Setup\scenarios.xml
[23/10/2013 11:30:37] Information : Getting scenarios for the product: DPM
[23/10/2013 11:30:37] Information : Getting scenarios for DPM
[23/10/2013 11:30:37] Information : Getting scenario for Mode:Upgrade, DbLocation:Remote, SKU:Retail and CCMode:NotApplicable

ETC...

[23/10/2013 12:26:19] Data : Path of log file = C:\Program Files\Microsoft System Center 2012 R2\DPM\DPMLogs\DpmSetup.log
[23/10/2013 12:26:19] Information : Getting the string form of report object
[23/10/2013 12:26:19] Information : Writing the xml string into the file : C:\Program Files\Microsoft System Center 2012 R2\DPM\DPMLogs\\PostInstallInspect.xml
[23/10/2013 12:26:19] Information : Querying WMI Namespace: \\ARGES\root\cimv2 for query: SELECT * FROM Win32_Service WHERE Name='MSSQL$MSDPM2012'
[23/10/2013 12:26:19] Information : Querying WMI Namespace: \\ARGES\root\cimv2 for query: SELECT * FROM Win32_Service WHERE Name='SQLAgent$MSDPM2012'
[23/10/2013 12:26:20] Information : Getting the reporting secure connection level for ARGES/MSDPM2012
[23/10/2013 12:26:20] Information : Querying WMI Namespace: \\ARGES\root\Microsoft\SqlServer\ReportServer\RS_MSDPM2012\v10\admin for query: SELECT * FROM MSReportServer_ConfigurationSetting WHERE InstanceName='MSDPM2012'
[23/10/2013 12:26:36] *** Error : ReportingConfiguration.RemoveReportingConfigurations COnfiguration file path: C:\Program Files\Microsoft DPM\SQL\MSRS10_50.MSDPM2012\Reporting Services\ReportServer\RSReportServer.config
[23/10/2013 12:26:36] Information : Present Secure Connection Level:0
[23/10/2013 12:26:36] Information : Query WMI provider for path of configuration file for SQL Server 2008 Reporting Services.
[23/10/2013 12:26:36] Information : Querying WMI Namespace: \\ARGES\root\Microsoft\SqlServer\ReportServer\RS_MSDPM2012\v10\admin for query: SELECT * FROM MSReportServer_ConfigurationSetting WHERE InstanceName='MSDPM2012'
[23/10/2013 12:26:51] Data : Path of configuration file for SQL Server 2008 Reporting Services = C:\Program Files\Microsoft DPM\SQL\MSRS10_50.MSDPM2012\Reporting Services\ReportServer\RSReportServer.config
[23/10/2013 12:26:51] Information : **************************************************************************************
[23/10/2013 12:26:51] Information : Deploy reports
[23/10/2013 12:26:51] Data : Path of configuration file of SQL Server Reporting Services = \\ARGES\C$\Program Files\Microsoft DPM\SQL\MSRS10_50.MSDPM2012\Reporting Services\ReportServer\RSReportServer.config
[23/10/2013 12:26:51] Information : Starting Service:ReportServer$MSDPM2012 on machine:ARGES flag restart:True
[23/10/2013 12:26:54] Information : Starting Service:ReportServer$MSDPM2012 on machine:ARGES flag restart:True
[23/10/2013 12:26:57] Data : Source folder for reports (.rdl files) = C:\Users\admin\AppData\Local\Temp\DPM6BEC.tmp\DPM2012\Setup\DpmReports
[23/10/2013 12:26:57] *** Error : CurrentDomain_UnhandledException

De error komt voor op een lege opnieuw geïnstalleerde server en ook op een dpm 2012 waar een upgrade word geprobeerd.

dpmserver account is domain admin en ook de user waarmee de installatie gebeurd.
Wmi repository is opnieuw opgebouwd maar helpt niet.

Reporting werkt: zowel de reports url als de management url.

Herinstallatie van sqlserver helpt ook niet.

Iemand van jullie nog een idee?

Mvg

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  • Oogje
  • Registratie: Oktober 2003
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Als ik technet zo zie ben je niet de enige, maar een oplossing kom ik niet tegen.

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