KPN toestel prijzen afhankelijk betegoed?

[floepie05]

Gerust in het Nederlands reageren. Voor mij is in het Engels nog makkelijker om te schrijven.

KPN has its so-called Personal SIM plan, which allows one to change his/her "beltegoed" on a monthly basis. When selecting a subscription met toestel, the toestel price is entirely dependent on the beltegoed that you select. The higher the bundle, the lower the toestel price, and vice-versa. That makes perfect sense.

What doesn't make sense is that if I select a bundle wherein I can get an expensive phone at 0,00 Euro, it seems that after only a few months (even within the first 9 months of monthly discounts), I can change my high-priced bundle to a much lower one. How does KPN cover the costs of giving me the phone for "free" if I switch my monthly plan to a much lower one? Most likely I'm not "reading between the lines" as much as I ought.

Bedankt voor het reageren.

[Gomez12]

- Mensen vergeten het om te zetten
- Er kunnen specifieke voorwaarden zitten aan jouw bundel/deal dat je bijv tijdens de looptijd van jouw bundel/deal niet mag veranderen maar pas als de telefoon is afbetaald.

De reclame uitingen hoeven niet altijd van toepassing te zijn op alle deals...

[MensionXL]

Vaak is KPN al erg duur waardoor het lijkt alsof je 'goedkoper' uit bent terwijl ze het dan alsnog voor meer geld dan Vodafone of T-Mobile aanbieden

Verder zullen veel mensen het vergeten denk ik

[D4NG3R]

Meestal zit je bij dit soort dingen aan een abbo van een bepaalde tijd (meestal 1 of 2 jaar) vast.

[frumper]

Is volkomen legaal, en wordt zelfs in de KPN-winkel aangeraden om te doen door medewerkers.
Zo zou mijn vrouw voor haar toestel eerst ongeveer 200 euro moeten bijbetalen. Omdat ze al klant was, kun je bij verlenging al na 1 maand je bundel aanpassen. Dat 200 euro bijbetalen werd dus eenmalig 40 euro meer abonnementskosten betalen om daarna de bundel aan te passen.
Ik denk niet dat heel veel mensen het vergeten om te zetten, misschien een maand te laat... maar meer ook niet.

[floepie05]

frumper schreef op donderdag 16 februari 2012 @ 09:29:
Is volkomen legaal, en wordt zelfs in de KPN-winkel aangeraden om te doen door medewerkers.
Zo zou mijn vrouw voor haar toestel eerst ongeveer 200 euro moeten bijbetalen. Omdat ze al klant was, kun je bij verlenging al na 1 maand je bundel aanpassen. Dat 200 euro bijbetalen werd dus eenmalig 40 euro meer abonnementskosten betalen om daarna de bundel aan te passen.
Ik denk niet dat heel veel mensen het vergeten om te zetten, misschien een maand te laat... maar meer ook niet.

Just so I understand correctly. Your wife had to pay an additional 200 for the phone once she decided to customize the bundle because she originally had received the phone at no cost. Is that correct?

Or, do you mean she received a much more expensive phone (~450,) for 200, as long as she paid a higher bundle for one month, and from there, she was allowed to lower the bundle.

The funny thing is that for new KPN customers, ALL monthly prices are 25 Euro for 9 months no matter which bundle you select. And, the higher the bundle, the lower the toestel price! But, all these "Personal SIM" plans allow you to lower the bundle after only 3 months. This would theoretically allow you to receive a high-end phone for no cost at 25 Euro per month (on any bundle plan) and then switch to a much lower plan (~20, per month) for the remaining 15 months. It still doesn't make any sense. Why would anyone pay a "red cent" for any of their toestels if this is possible?

EDIT: I suppose it works out that they cover their costs. It appears that the lowest bundle would still cost 30, Euro p/m (not 20) for the last 15 months and 25, Euro for the first 9 months. But, it doesn't explain why anyone would pay anything up front for their toestel if you can simply change to a lower bundle before the 10th month in the contract and be able to receive any of the toestels at no cost.

[ Voor 11% gewijzigd door floepie05 op 16-02-2012 10:55 ]

[Marly]

floepie05 schreef op donderdag 16 februari 2012 @ 10:15:
[...]


Just so I understand correctly. Your wife had to pay an additional 200 for the phone once she decided to customize the bundle because she originally had received the phone at no cost. Is that correct?

Or, do you mean she received a much more expensive phone (~450,) for 200, as long as she paid a higher bundle for one month, and from there, she was allowed to lower the bundle.

He meant that his wife would've had to pay 200 for that phone with the bundle she needed, but by taking a higher bundle, she got the phone for free. Because she already was a customer, she could lower the bundle after one month, so she had to pay for the higher bundle only once. As you're a new customer, you can first lower your bundle after 3 months, but as you're going to pay 25 during the first 9 months, this would make no sense. After these 9 months you can lower your bundle to 30.
There's no catch, it is ok and it works

Oftewel in het nederlands: er zitten geen addertjes onder het gras, dus wanneer je dit wil, gewoon doen!

[ Voor 5% gewijzigd door Marly op 17-02-2012 00:24 ]

[floepie05]

Ah, OK thanks. Then, I suppose KPN is even more stupid than I thought. It's as if all their "lower" priced bundles with higher-priced toestels in combination are *more* expensive than they could be, unless one starts out with a higher bundle, gets the phone at "no cost", and then switches plans between 3 - 9 months.

At first, I discounted KPN because their lower bundles met toestel abbos were so expensive compared to the others, but it really isn't the case once you look into it. It could very well be that KPN thinks the consumer, once he/she discovers that you can get a phone for free AND pay subscribe to the one of the lower bundles, that he or she is "getting away with something". But, a comparison of total costs (abbo met toestel) over 2 years with other providers or GSM shops shows that KPN is competitive only if one gets their phones for free and switches bundles after 3 months. It's a strange strategy, but if it works...

[Verwijderd]

Actually, KPN makes alot of money with this strategy. Let's say you'd go for the Personal Web bel sms webXL and after 3 months you switch all the way back to 35 euro's a month. With this package you'd get 150 min/sms and 250 mb (which is really low compared to other carriers). They thrive on the people who purely look at the prices and forget to switch packages if one needs more minutes or internet; costs outside the package is an average 30 cents.

In the end, what you're getting away with is an overpriced package. But if you manage to stay within your minutes and data, then you got a good deal.

[floepie05]

Well, by far and away, I can get the best deal going for two 1-year contracts (each met toestel) with either no or very low eenmalig prijs and high bundle, switching after 3 months to a relatively low bundle. And, the difference between doing that and simply doing what most do can be relatively substantial. Following this scheme must indeed be paid for by the so-called "sleepers" who forget to or simply don't lower their bundle after 3 months (or 9 months with the 2-year contract).

By the way, the WebXL packages are indeed way overpriced and further aren't subject to the 3- or 9-month discounts (all bundles priced at 25 Euro p/m). The only way it really pays off is to go for one of the bel-SMS-web plans.

[ Voor 19% gewijzigd door floepie05 op 19-02-2012 22:55 ]

[Verwijderd]

re-read what I posted. KPN does not thrive on those who "forget" to lower their bundle (trust me, customers would forget it for a maximum for one month), they thrive on the customers that lower their bundles just for their own "good feeling" and yet call/sms/internet way more than they actually have included in their bundle. I've seen hundreds of customers doing such a thing (I've worked for all the carriers). Please, just don't look at the monthly payment but look at the whole package.

[floepie05]

Oh, I don't doubt that at all. But, that's not really the point, nor am I all that concerned with how KPN really earns their money, especially off those who don't monitor their usage or pay attention to details. (Are there such people here on Tweakers like that? )

I'm only really concerned with confirming that once one determines the monthly bundle with which that person is comfortable with (one that covers monitored usage), will subscribing to the highest bundle with the only purpose of obtaining the toestel for the very lowest price and then and only then reverting to the pre-determined bundle, result in any unforeseen penalties or costs that may be hidden. Well, after reading the input of others, it doesn't seem so.

For instance, if I determine that the 200 bundle covers my usage, but the toestel is 200, why not just go for the 1500 bundle with a "free" toestel and switch to the 200 bundle after 3 months. All bundles are 25 Euro for the first 3 moonths. Most people are paying 200 for no reason.

And, with that in mind, KPN's "abbo met toestel" prices (service plus eenmalig kosten) are still much lower than other providers, given that one stays within the limits of the bundle, especially for the 1 year contracts.

[janvanduschoten]

Welkom op tweakers

Dit topic gaat op slot omdat de voertaal op het forum Nederlands is. Je mag uiteraard wel een nieuw topic aanmaken, als het in het Nederlands is en voldoet aan Het algemeen beleid. Verder veel plezier gewenst op het forum