[Echange 2007] SP3 installatie kan geen Exchange vinden

[devuysts]

Ik wil SP3 apply-en op onze exchange 2007 server en krijg steeds volgende error (zowel GUI als cmd):

Performing Microsoft Exchange Server Prerequisite Check

Hub Transport Role Checks ......................... FAILED
The Hub Transport server role is not installed on this computer.

Client Access Role Checks ......................... COMPLETED
Mailbox Role Checks ......................... FAILED
The Mailbox server role is not installed on this computer.

Ik heb volgende solution geprobeerd (kwam +- id buurt van mijn probleem) , zonder succes: Multiple error messages occur when you try to install Exchange Server 2007 Service Pack 1

De exchange server is geinstalleerd op een andere partitie (D) dan de default C, daarom heb ik het sp3 ook in alle dirs op d-partitie proberen op te starten, tevergeefs. steeds komt dezelfde error terug.

Ook alle programma's die zijn geconnecteerd met exchange (bv Backup Exec) zijn gestopt.
Heeft er iemand hetzelfde issue al gehad? Veel vind ik in zoekmachines niet terug en al zeker niet over sp3.

Ik vraag me ook af ik mssn moet 'tonen' aan het SP3 waar de exchange installatie zich bevindt. Maar zoiets vind ik niet terug als argument.

[Arno]

Heb je ook wat errormeldingen uit je eventlogs? Doorgaans wordt uit de AD en het register gehaald waar Exchange is geinstalleerd.

[devuysts]

de algemene log zoekt de juiste DC, vindt de install dir van exchange en zijn roles. ik heb echter 3 prerequisite logs die me niet veel zeggen:

log 1
======
20:35:21.046: Starting Collecting Data phase.
20:35:28.578: Error (Invalid query ) on WMI search SELECT __RELPATH, OperatingSystemSKU, OSProductSuite FROM Win32_OperatingSystem on scope root\cimv2 on server , skipping object.
20:35:28.890: Completed Collecting Data phase.
20:35:28.968: Error (Rule name 'PreReq_fPassiveUninstallNoCMSPresent' referenced by rule 'PreReq_fGlobalServerInstall' in input file is not defined) in format of rules in configuration file.
20:35:28.968: Error (Rule name 'PreReq_szNodeName' referenced by rule 'PreReq_iPhysicalNodesInCluster' in input file is not defined) in format of rules in configuration file.
20:35:28.968: Error (Rule name 'PreReq_szNodeMailboxInstallation' referenced by rule 'PreReq_iPhysicalNodesWithExchangeInCluster' in input file is not defined) in format of rules in configuration file.
20:35:29.062: Starting Postprocessing Rules phase.
20:35:29.140: Completed Postprocessing Rules phase.


log 2
======
20:35:31.765: Starting Collecting Data phase.
20:35:39.125: Error (Invalid query ) on WMI search SELECT __RELPATH, OperatingSystemSKU, OSProductSuite FROM Win32_OperatingSystem on scope root\cimv2 on server , skipping object.
20:35:39.390: Completed Collecting Data phase.
20:35:39.421: Error (Rule name 'PreReq_fPassiveUninstallNoCMSPresent' referenced by rule 'PreReq_fGlobalServerInstall' in input file is not defined) in format of rules in configuration file.
20:35:39.421: Error (Rule name 'PreReq_szNodeName' referenced by rule 'PreReq_iPhysicalNodesInCluster' in input file is not defined) in format of rules in configuration file.
20:35:39.421: Error (Rule name 'PreReq_szNodeMailboxInstallation' referenced by rule 'PreReq_iPhysicalNodesWithExchangeInCluster' in input file is not defined) in format of rules in configuration file.
20:35:39.500: Starting Postprocessing Rules phase.
20:35:39.515: Completed Postprocessing Rules phase.


log 3
======
20:35:42.015: Starting Collecting Data phase.
20:35:49.578: Error (Invalid query ) on WMI search SELECT __RELPATH, OperatingSystemSKU, OSProductSuite FROM Win32_OperatingSystem on scope root\cimv2 on server , skipping object.
20:35:49.875: Completed Collecting Data phase.
20:35:49.906: Error (Rule name 'PreReq_fPassiveUninstallNoCMSPresentKey' referenced by rule 'PreReq_fPassiveUninstallNoCMSPresent' in input file is not defined) in format of rules in configuration file.
20:35:49.984: Starting Postprocessing Rules phase.
20:35:50.015: Completed Postprocessing Rules phase.

[Turdie]

Heb je voordat je ging installeren je Active Directory schema wel geupgrade met Setup /PrepareAD?
White Paper: Preparing Active Directory for Exchange 2007

[ Voor 42% gewijzigd door Turdie op 05-02-2011 23:48 ]

[devuysts]

exchange is al geinstalleerd hé, het is enkel de sp3 die ik wil toepassen. en aan de versie te zien, heb ik 2007 SP2

[Arno]

Ik weet dat met 2010 naar SP1 ook een schema update vereist is. Of dat voor 2007SP3 ook geldt weet ik niet. Je kunt het sowieso even proberen als lid van schema admins en enterprise admins.

[devuysts]

de user waarmee ik dat doe is daar lid van alleszins...

[Verwijderd]

Arno schreef op zondag 06 februari 2011 @ 08:33:
Ik weet dat met 2010 naar SP1 ook een schema update vereist is. Of dat voor 2007SP3 ook geldt weet ik niet. Je kunt het sowieso even proberen als lid van schema admins en enterprise admins.

Dat geldt inderdaad ook voor sp3 (dat is een subset van het schema van 2010 sp1).
Wat staat er in de setup logs?

[devuysts]

[5/02/2011 20:33:47] [0] **********************************************
[5/02/2011 20:33:47] [0] Starting Microsoft Exchange 2007 Setup
[5/02/2011 20:33:47] [0] **********************************************
[5/02/2011 20:33:47] [0] Operating System version: Microsoft Windows NT 5.2.3790 Service Pack 2.
[5/02/2011 20:33:47] [0] Setup version: 8.3.83.6.
[5/02/2011 20:33:47] [0] Logged on user: domain\administrator.
[5/02/2011 20:33:48] [0] Command Line Parameter Name='nologo', Value=''.
[5/02/2011 20:33:48] [0] Command Line Parameter Name='mode', Value='Upgrade'.
[5/02/2011 20:33:48] [0] Command Line Parameter Name='sourcedir', Value='D:\program files\E2K7SP3EN64'.
[5/02/2011 20:33:48] [0] Command Line Parameter Name='fromsetup', Value=''.
[5/02/2011 20:33:48] [0] ExSetup was started with the following command: '/NoLogo /mode:upgrade /sourcedir:D:\program files\E2K7SP3EN64 /FromSetup'.
[5/02/2011 20:33:49] [0] Setup is choosing the domain controller to use
[5/02/2011 20:33:49] [0] The MSExchangeADTopology has a persisted domain controller: dc.domain.local
[5/02/2011 20:33:51] [0] PrepareAD has been run, and has replicated to this domain controller; so setup will use dc.domain.local
[5/02/2011 20:33:51] [0] Setup is choosing a global catalog...
[5/02/2011 20:33:52] [0] Setup has chosen the global catalog server dc.domain.local.
[5/02/2011 20:33:52] [0] Setup will use the domain controller 'dc.domain.local'.
[5/02/2011 20:33:52] [0] Setup will use the global catalog 'dc.domain.local'.
[5/02/2011 20:33:52] [0] Exchange configuration container for the organization is 'CN=Microsoft Exchange,CN=Services,CN=Configuration,DC=domain,DC=local'.
[5/02/2011 20:33:52] [0] Exchange organization container for the organization is 'CN=domain-local,CN=Microsoft Exchange,CN=Services,CN=Configuration,DC=domain,DC=local'.
[5/02/2011 20:33:52] [0] Setup will search for an Exchange Server object for the local machine with name 'mailsvex2007'.
[5/02/2011 20:33:52] [0] Exchange Server object found : 'CN=mailsvex2007,CN=Servers,CN=Exchange Administrative Group (FYDIBOHF23SPDLT),CN=Administrative Groups,CN=domain-local,CN=Microsoft Exchange,CN=Services,CN=Configuration,DC=domain,DC=local'.
[5/02/2011 20:33:52] [0] The following roles are unpacked: BridgeheadRole ClientAccessRole MailboxRole AdminToolsRole
[5/02/2011 20:33:52] [0] The following roles are installed: BridgeheadRole ClientAccessRole MailboxRole AdminToolsRole
[5/02/2011 20:33:52] [0] The local server has some Exchange files installed.
[5/02/2011 20:33:52] [0] Setup will use the path 'D:\program files\E2K7SP3EN64' for installing Exchange.
[5/02/2011 20:33:52] [0] Setup will discover the installed roles from server object 'CN=mailsvex2007,CN=Servers,CN=Exchange Administrative Group (FYDIBOHF23SPDLT),CN=Administrative Groups,CN=domain-local,CN=Microsoft Exchange,CN=Services,CN=Configuration,DC=domain,DC=local'.
[5/02/2011 20:33:52] [0] 'BridgeheadRole' is installed on the server object.
[5/02/2011 20:33:52] [0] 'ClientAccessRole' is installed on the server object.
[5/02/2011 20:33:52] [0] 'MailboxRole' is installed on the server object.
[5/02/2011 20:33:52] [0] The server is cluster type: 'None'.
[5/02/2011 20:33:52] [0] The requested cluster type: 'None'.
[5/02/2011 20:33:52] [0] The installation mode is set to: 'BuildToBuildUpgrade'.
[5/02/2011 20:33:52] [0] An Exchange organization with name 'domain-local' was found in this forest.
[5/02/2011 20:33:52] [0] Active Directory Initialization status : 'True'.
[5/02/2011 20:33:52] [0] Schema Update Required Status : 'False'.
[5/02/2011 20:33:52] [0] Organization Configuration Update Required Status : 'False'.
[5/02/2011 20:33:52] [0] Domain Configuration Update Required Status : 'False'.
[5/02/2011 20:33:52] [0] The locally installed version is 8.2.176.2.
[5/02/2011 20:33:52] [0] Exchange Installation Directory : 'D:\program files\microsoft\exchange server'.
[5/02/2011 20:33:52] [0] The backup copy of the install path is 'D:\program files\microsoft\exchange server'.
[5/02/2011 20:33:52] [0] The backup copy of the previously installed version is '8.1.240.6'.
[5/02/2011 20:33:52] [0] Setup is determining what organization-level operations to perform.
[5/02/2011 20:33:52] [0] Because the value was specified, setup is setting the argument OrganizationName to the value domain-local.
[5/02/2011 20:33:53] [0] RootDataHandler has 1 DataHandlers
[5/02/2011 20:33:53] [0] The following server roles will be upgraded
[5/02/2011 20:33:53] [0] Hub Transport Role
[5/02/2011 20:33:53] [0] Client Access Role
[5/02/2011 20:33:53] [0] Mailbox Role
[5/02/2011 20:33:53] [0] Management Tools
[5/02/2011 20:33:53] [0] Validating options for the 4 requested roles
[5/02/2011 20:33:53] [0] UpgradeModeDataHandler has 9 handlers and 9 work units
[5/02/2011 20:33:53] [0] Performing Microsoft Exchange Server Prerequisite Check
[5/02/2011 20:33:53] [0] **************
[5/02/2011 20:33:53] [0] Setup will run the task 'test-setuphealth'
[5/02/2011 20:33:53] [1] Setup launched task 'test-setuphealth -DomainController 'dc.domain.local' -DownloadConfigurationUpdates $true -ExchangeVersion '8.3.83.6' -Roles 'Bridgehead' -ScanType 'PrecheckUpgrade' -SetupRoles 'Bridgehead','ClientAccess','Mailbox','AdminTools' -TargetDir 'D:\program files\microsoft\exchange server''
[5/02/2011 20:33:53] [1] Beginning processing.
[5/02/2011 20:35:29] [1] [ERROR] The Hub Transport server role is not installed on this computer.
[5/02/2011 20:35:29] [1] Ending processing.
[5/02/2011 20:35:29] [0] **************
[5/02/2011 20:35:29] [0] Setup will run the task 'test-setuphealth'
[5/02/2011 20:35:29] [1] Setup launched task 'test-setuphealth -DomainController 'dc.domain.local' -DownloadConfigurationUpdates $false -ExchangeVersion '8.3.83.6' -Roles 'ClientAccess' -ScanType 'PrecheckUpgrade' -SetupRoles 'Bridgehead','ClientAccess','Mailbox','AdminTools' -TargetDir 'D:\program files\microsoft\exchange server' -IISInstalled $true'
[5/02/2011 20:35:29] [1] Beginning processing.
[5/02/2011 20:35:39] [1] Ending processing.
[5/02/2011 20:35:39] [0] **************
[5/02/2011 20:35:39] [0] Setup will run the task 'test-setuphealth'
[5/02/2011 20:35:39] [1] Setup launched task 'test-setuphealth -DomainController 'dc.domain.local' -DownloadConfigurationUpdates $false -ExchangeVersion '8.3.83.6' -Roles 'Mailbox' -ScanType 'PrecheckUpgrade' -SetupRoles 'Bridgehead','ClientAccess','Mailbox','AdminTools' -TargetDir 'D:\program files\microsoft\exchange server' -IISInstalled $true'
[5/02/2011 20:35:39] [1] Beginning processing.
[5/02/2011 20:35:45] [1] Beginning processing.
[5/02/2011 20:35:45] [1] Ending processing.
[5/02/2011 20:35:50] [1] [ERROR] The Mailbox server role is not installed on this computer.
[5/02/2011 20:35:50] [1] Ending processing.
[5/02/2011 20:35:50] [0] The Exchange Server Setup operation did not complete. For more information, visit Microsoft Support and enter the Error ID.
[5/02/2011 20:35:50] [0] End of Setup
[5/02/2011 20:35:50] [0] **********************************************

[_Arthur]

http://social.technet.mic...de-40c0-a4b1-f77f76801b57

Hi,

This problem occurs because Windows Management Instrumentation (WMI) is not initialized on the computer that is running Exchange Server 2007.

Please try the these steps:

1. Open a command prompt.
2. At the command prompt, type the following command, and then press ENTER:

for /f %s in ('dir /b *.dll') do regsvr32 /s %s

Note This command makes sure that all WBEM dynamic link library (.dll) files are registered correctly.

3. At the command prompt, type the following command, and then press ENTER:

for /f %s in ('dir /b *.mof *.mfl') do mofcomp %s

Note This command provides an alternative to rebuilding the repository. The default WMI files have the .mof and .mfi file name extensions.

4. Restart the computer to initialize WMI.
5. Install Exchange Server 2007 SP2.

[devuysts]

in het begin van mijn post heb ik al duidelijk gemaakt dat ik dit heb geprobeerd, zonder succes.

[_Arthur]

Pardon, had niet op de link zelf geklikt maar alleen naar de description gekeken

Je hebt beide commando's uitgevoerd vanuit C:\ ? Of vanuit de directory waar je in komt als je een commandbox start?

Is de Winmgmt service gestart (Windows Management Instrumentation)?

Werkt WMI uberhaupt? Zoek een simpel script en kijk of het werkt.

Een andere manier om je WMI repository te fixen is met "rundll32 wbemupgd, RepairWMISetup".

[devuysts]

Ik heb de beide commando's gestart vanuit de default cmd locatie (c:\documents & settings\usersprofiel).
WMI is wel degelijk gestart.

[_Arthur]

devuysts schreef op zondag 06 februari 2011 @ 21:24:
Ik heb de beide commando's gestart vanuit de default cmd locatie (c:\documents & settings\usersprofiel).

Ja, dan werkt dat voor geen meter natuurlijk. In die directory & subdirectories gaat dat commando niet de bestanden vinden om je WMI repository te fixen. Maar dat had je zelf niet kunnen bedenken? Ook al mijn RepairWMI optie geprobeert?

Anders zijn er nog 3 opties die min of meer hetzelfde doen. 1 is de meest simpele:

1:
To initiate an auto recovery, run one of the following commands:

Rundll %Windir%\System32\Wbem\wbemupgd.dll, RUNDLLENTRY
or
Regsvr32 %Windir%\System32\Wbem\wbemupgd.dll


2:
To perform a manual rebuild of the repository, run the following series of
commands:

net stop winmgmt /y
C:
cd %windir%\system32\wbem
if exist %windir%\system32\wbemepository.old rmdir /s /q repository.old
rename %windir%\system32\wbemepository repository.old
for /f %s in ('dir /b *.dll') do regsvr32 /s %s
for /f %s in ('dir /b *.mof *.mfl') do mofcomp %s
net start winmgmt
wmiprvse /regserver

Of 3 voor als je het echt snapt:
Or to perform a more thorough manual rebuild, then run the following series of
commands:

%windir%\system32\wbem\winmgmt /clearadap
%windir%\system32\wbem\winmgmt /kill
%windir%\system32\wbem\winmgmt /unregserver
%windir%\system32\wbem\winmgmt /reserver
%windir%\system32\wbem\winmgmt /resyncperf
net stop winmgmt /y
if exist %windir%\system32\wbemepository.old rmdir /s /q
%windir%\system32\wbemepository.old
rename %windir%\system32\wbemepository
%windir%\system32\wbemepository.old
regsvr32 /s %systemroot%\system32\scecli.dll
regsvr32 /s %systemroot%\system32\userenv.dll
mofcomp %windir%\system32\wbem\cimwin32.mof
mofcomp %windir%\system32\wbem\cimwin32.mfl
mofcomp %windir%\system32\wbemsop.mof
mofcomp %windir%\system32\wbemsop.mfl
for /f %s in ('dir /b /s %windir%\system32\wbem\*.dll') do regsvr32 /s %s
for /f %s in ('dir /b /s %windir%\system32\wbem\*.mof') do mofcomp %s
for /f %s in ('dir /b %windir%\system32\wbem\*.mfl') do mofcomp %s
net start winmgmt
%windir%\system32\wbem\wmiprvse /regserver

start other services which were stopped when winmgmt stopped
*******************************************************

[devuysts]

ik krijg wel degelijk messages terug dat de wmi is gerepaired, dus tot daar 'mijn bedenkingen'.
Met de wmi hier is niets mis.

[_Arthur]

devuysts schreef op zondag 06 februari 2011 @ 22:06:
Met de wmi hier is niets mis.

En ik en Microsoft denken van wel. Je probleem is er nog steeds. Dus wie denk je dat er meer 'gelijk' heeft?

Maar, ik wens je verder succes in je zoektocht.

[devuysts]

Het is niet omdat mijn probleem er nog is, dat jouw oplossing de goeie is. maar toch bedankt.
ik heb trouwens toch jouw oplossing geprobeerd (nr1). maar zonder succes.

[_Arthur]

devuysts schreef op zondag 06 februari 2011 @ 22:19:
ik heb trouwens toch jouw oplossing geprobeerd (nr1). maar zonder succes.

Dan heb je er nog 2 te gaan.

[devuysts]

np, ik hou je op de hoogte

[_Arthur]

In je prerequisite logs komen namelijk allemaal / alleen maar WMI errors voor. Daarom dat ik je zo die kant op 'dwing' te denken.

Vermoedelijk is je WMI repository gaar en moet ie gerebuilt worden. Daarna kan de SP3 update pas de juiste info via WMI ophalen en doorgaan met je update.

In die log files staan ook de WMI queries die worden uitgevoerd, deze kan je ook zelf handmatig uitvoeren en kijken of je een antwoord krijgt.

[ Voor 20% gewijzigd door _Arthur op 06-02-2011 22:31 ]

[Turdie]

Er zouden ook fouten ook in je Application event log moeten komen, na onderzoek door mij. Kom je daar wat tegen (Event source: MsiInstaller). En zet ook even verbose MSI Logging aan.

Let erop nadat je die WMI commando's die eerder dit topic zijn genoemd, je je server moet herstarten.

[ Voor 42% gewijzigd door Turdie op 06-02-2011 22:36 ]

[merauder]

Bij Exchange wil het nog wel eens helpen het hele OS er omheen te updaten. Zelf zoiets meegemaakt tijdens de upgrade naar 2010. Goed kijken naar de systeemeisen en je geinstalleerde pakketten. Vaak is het een .NET framework, of een service die ineens nodig blijkt te zijn.

[devuysts]

inderdaad, na enkele updates (zat wel iets van framework bij dacht ik) en een reboot is het sp toch bereid zich te installeren. vreemd.
iedereen die heeft bijgedragen, bedankt!