Geluidsprobleem op mijn laptop (BenQ Joybook A32E).

[Anoniem: 213522]

Beste GoT'ers,

Sinds een tijdje, zo'n week of twee, heb ik een probleem met het geluid op mijn laptop. Toen ik aan het Counter-Striken was, begon opeens het geluid te haperen.

Na het gehaper 5 minuten aangehoord te hebben, heb ik besloten om maar te stoppen (tjah, want wat is Counter-Strike zonder geluid?!). Vervolgens ben ik maar wat muziek gaan luisteren, althans, dat wilde ik gaan doen. Ik kwam echter tot de conclusie dat dit helemaal niet ging.

De volgende dag ben ik maar eens op onderzoek uitgegaan, en zag ik in het Apparaatbeheer dat mijn drivers niet correct functioneerden. Ik krijg een volgende foutmelding: "This device cannot start. (Code 10)". Vervolgens heb ik de Windows Troubleshooter maar raadgepleegd, echter, deze kon me alleen vertellen dat ik de drivers opnieuw moest installeren.

De drivers heb ik daarna verschillende keren opnieuw geinstalleerd (verschillende versies), maar dit mocht niet baten. Dit heb ik gedaan via de Windows manier (het installeren via het Control Panel), en via de "originele" manier (via de Installer). Ook heb ik een BIOS-update erop gezet, maar het had geen effect.

Kan ik hieruit concluderen dat mijn (onboard) geluidskaart kapot is, of doe ik iets fout?

PS: Ik weet niet of dit in het goede forum staat, neem aan van wel.
PSS: Geluidskaart is onboard, een Realtek AC '97...

[Anoniem: 213522]

Vanmiddag probeerde ik nog eens de drivers te installeren, alleen ik krijg een foutmelding bij de installatie: "Tool for Driver Update has encountered a problem and needs to close. We are sorry for the inconvenience."

De "error report" staat hieronder.

code:

<?xml version="1.0" encoding="UTF-16"?>
<DATABASE>
<EXE NAME="alcupd.exe" FILTER="GRABMI_FILTER_PRIVACY">
    <MATCHING_FILE NAME="alcrmv.exe" SIZE="217088" CHECKSUM="0x53ECACEC" BIN_FILE_VERSION="2.0.0.4" BIN_PRODUCT_VERSION="2.0.0.4" PRODUCT_VERSION="2, 0, 0, 4" FILE_DESCRIPTION="Driver Removing for Windows x64 or x86_32" COMPANY_NAME="Realtek Semiconductor Corp." PRODUCT_NAME="Realtek AC'97 Removing driver Tool " FILE_VERSION="2, 0, 0, 4" ORIGINAL_FILENAME="AlcRmv.exe" INTERNAL_NAME="AlcRmv" LEGAL_COPYRIGHT="Copyright (C) 2000-2005 Realtek Semiconductor Corp." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x40306" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="2.0.0.4" UPTO_BIN_PRODUCT_VERSION="2.0.0.4" LINK_DATE="07/31/2006 03:27:28" UPTO_LINK_DATE="07/31/2006 03:27:28" VER_LANGUAGE="English (United States) [0x409]" />
    <MATCHING_FILE NAME="alcupd.exe" SIZE="208896" CHECKSUM="0x34E0798E" BIN_FILE_VERSION="1.6.3.1" BIN_PRODUCT_VERSION="1.6.3.1" PRODUCT_VERSION="1, 6, 3, 1" FILE_DESCRIPTION="Tool for Driver Update" COMPANY_NAME="Realtek Semiconductor Corp." PRODUCT_NAME="Update Application for Realtek AC'97" FILE_VERSION="1, 6, 3, 1" ORIGINAL_FILENAME="alcupd.exe" INTERNAL_NAME="alcupd" LEGAL_COPYRIGHT="Copyright (C) 2000-2001 Realtek Semiconductor Corp." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="1.6.3.1" UPTO_BIN_PRODUCT_VERSION="1.6.3.1" LINK_DATE="11/21/2003 08:58:33" UPTO_LINK_DATE="11/21/2003 08:58:33" VER_LANGUAGE="English (United States) [0x409]" />
    <MATCHING_FILE NAME="audio3d.dll" SIZE="65536" CHECKSUM="0x24A30D4B" BIN_FILE_VERSION="4.12.1.2009" BIN_PRODUCT_VERSION="4.12.1.2009" PRODUCT_VERSION="4.12.01.2009" FILE_DESCRIPTION="Audio3D" COMPANY_NAME="Sensaura Ltd" PRODUCT_NAME="Sensaura" FILE_VERSION="4.12.01.2009" ORIGINAL_FILENAME="audio3d.dll" INTERNAL_NAME="Audio3D" LEGAL_COPYRIGHT="© Copyright 1997-2003  Sensaura Ltd" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="4.12.1.2009" UPTO_BIN_PRODUCT_VERSION="4.12.1.2009" LINK_DATE="08/19/2003 17:57:18" UPTO_LINK_DATE="08/19/2003 17:57:18" VER_LANGUAGE="English (United Kingdom) [0x809]" />
    <MATCHING_FILE NAME="ChCfg.exe" SIZE="49152" CHECKSUM="0xD6FF94C7" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" LINK_DATE="08/01/2006 22:02:31" UPTO_LINK_DATE="08/01/2006 22:02:31" />
    <MATCHING_FILE NAME="crlds3d.dll" SIZE="765952" CHECKSUM="0xC9513BD3" BIN_FILE_VERSION="4.12.1.2002" BIN_PRODUCT_VERSION="4.12.1.2002" PRODUCT_VERSION="4.12.01.2002" FILE_DESCRIPTION="Sensaura 3D driver llibrary" COMPANY_NAME="Sensaura Ltd" PRODUCT_NAME="Sensaura 3DPA" FILE_VERSION="4.12.01.2002" ORIGINAL_FILENAME="crlds3d.dll" INTERNAL_NAME="crlds3d.dll" LEGAL_COPYRIGHT="© Copyright 2000 Sensaura Ltd" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="4.12.1.2002" UPTO_BIN_PRODUCT_VERSION="4.12.1.2002" LINK_DATE="06/02/2000 13:30:02" UPTO_LINK_DATE="06/02/2000 13:30:02" VER_LANGUAGE="English (United States) [0x409]" />
    <MATCHING_FILE NAME="newdev.dll" SIZE="247808" CHECKSUM="0x7C2C6B12" BIN_FILE_VERSION="5.1.2600.2505" BIN_PRODUCT_VERSION="5.1.2600.2505" PRODUCT_VERSION="5.1.2600.2505" FILE_DESCRIPTION="Add Hardware Device Library" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="5.1.2600.2505 (xpsp.040806-1825)" ORIGINAL_FILENAME="newdev.dll" INTERNAL_NAME="newdev" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x40784" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.2600.2505" UPTO_BIN_PRODUCT_VERSION="5.1.2600.2505" LINK_DATE="08/12/2004 17:50:01" UPTO_LINK_DATE="08/12/2004 17:50:01" VER_LANGUAGE="English (United States) [0x409]" />
    <MATCHING_FILE NAME="RtlCPAPI.dll" SIZE="155648" CHECKSUM="0xE4CC3420" BIN_FILE_VERSION="1.0.0.1" BIN_PRODUCT_VERSION="1.0.0.1" PRODUCT_VERSION="1, 0, 0, 1" FILE_DESCRIPTION="RtlCPAPI Module" COMPANY_NAME="" PRODUCT_NAME="RtlCPAPI Module" FILE_VERSION="1, 0, 0, 1" ORIGINAL_FILENAME="RTLCPAPI.DLL" INTERNAL_NAME="RTLCPAPI" LEGAL_COPYRIGHT="Copyright 1997" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="1.0.0.1" UPTO_BIN_PRODUCT_VERSION="1.0.0.1" LINK_DATE="12/17/2003 18:05:49" UPTO_LINK_DATE="12/17/2003 18:05:49" VER_LANGUAGE="English (United States) [0x409]" />
    <MATCHING_FILE NAME="RTLCPL.exe" SIZE="5273088" CHECKSUM="0x2217154E" BIN_FILE_VERSION="1.0.1.5" BIN_PRODUCT_VERSION="1.0.1.5" PRODUCT_VERSION="1.0.1.5" FILE_DESCRIPTION="Realtek AC97 Audio Control Panel" COMPANY_NAME="Realtek Semiconductor Corp." PRODUCT_NAME="Realtek AC97 Audio Sound Effect Manager" FILE_VERSION="1.0.1.5" ORIGINAL_FILENAME="RTLCPL.EXE" INTERNAL_NAME="RTLCPL.EXE" LEGAL_COPYRIGHT="Copyright (c) 2003 Realtek Semiconductor Corp." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="1.0.1.5" UPTO_BIN_PRODUCT_VERSION="1.0.1.5" LINK_DATE="12/19/2003 06:43:22" UPTO_LINK_DATE="12/19/2003 06:43:22" VER_LANGUAGE="English (United States) [0x409]" />
    <MATCHING_FILE NAME="SmartDel.exe" SIZE="36864" CHECKSUM="0xA421F541" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" LINK_DATE="10/05/2005 03:33:17" UPTO_LINK_DATE="10/05/2005 03:33:17" />
    <MATCHING_FILE NAME="soundman.exe" SIZE="65024" CHECKSUM="0x358A8F30" BIN_FILE_VERSION="5.1.0.21" BIN_PRODUCT_VERSION="5.1.0.21" PRODUCT_VERSION="5.1.0.21" FILE_DESCRIPTION="Realtek Sound Manager" COMPANY_NAME="Realtek Semiconductor Corp." PRODUCT_NAME="Realtek Sound Manager" FILE_VERSION="5.1.0.21" ORIGINAL_FILENAME="ALSMTray.exe" INTERNAL_NAME="ALSMTray" LEGAL_COPYRIGHT="Copyright (c) 2001-2003 Realtek Semiconductor Corp." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="5.1.0.21" UPTO_BIN_PRODUCT_VERSION="5.1.0.21" LINK_DATE="12/19/2003 09:53:16" UPTO_LINK_DATE="12/19/2003 09:53:16" VER_LANGUAGE="English (United States) [0x409]" />
</EXE>
<EXE NAME="kernel32.dll" FILTER="GRABMI_FILTER_THISFILEONLY">
    <MATCHING_FILE NAME="kernel32.dll" SIZE="985600" CHECKSUM="0xE7E1F9DC" BIN_FILE_VERSION="5.1.2600.2991" BIN_PRODUCT_VERSION="5.1.2600.2991" PRODUCT_VERSION="5.1.2600.2991" FILE_DESCRIPTION="Windows NT BASE API Client DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="5.1.2600.2991 (xpsp.060907-0105)" ORIGINAL_FILENAME="kernel32" INTERNAL_NAME="kernel32" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xF39C9" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.2600.2991" UPTO_BIN_PRODUCT_VERSION="5.1.2600.2991" LINK_DATE="09/07/2006 11:59:20" UPTO_LINK_DATE="09/07/2006 11:59:20" VER_LANGUAGE="English (United States) [0x409]" />
</EXE>
</DATABASE>

Kunnen jullie hier iets mee?
Setup zegt echter wel dat de installatie succesvol voltooid is.