Exchange 5.5] OWA error 800a01a8

[Furinax]

Op navolging van [rml][ Exchange]Microsoft Webmail overleden na uitschakelen server[/rml] heb ik een nieuw probleem.

Heb netjes de webmail verwijderd en opnieuw geinstalleerd, maar nu krijg ik de volgende error:

code:

Microsoft VBScript runtime error '800a01a8' 

Object required: 'Application(...)' 

/exchange/USA/LogonFrm.asp, line 60

Nu heb ik google afgezocht en behoorlijk wat gevonden, maar al deze wijzigingen willen niet helpen.
Wat ik heb gevonden:

Try these steps:
1) Check these permissions for the everyone group:
Exchsrvr\bin READ
Exchsrvr\res READ
Exchsrvr\Webdata READ (include subdirectories)
Exchsrvr\Webtemp CHANGE (include subdirectories)
Inetpub READ (include subdirectories)

2) Check where your TMP and TEMP variables are set. The default location is
Winnt and winnt\system32. They can be found in the properties of My
computer. Click on the Environment tab and check there the TEMP and TMP
variables are kept.
You can either change the permissions on the below two directories or
change the location of the temp files and then give change permission to the
directory. Otherwise just change the below directory permissions for
Everyone.
Winnt CHANGE
Winnt\system32 READ


3) Ensure that you have no File-Level Antivirus scanning the EXCHSRVR
directories and subdirectories


4) If the above steps fail to resolve the issue, follow 290287 XCCC: How to
Completely Remove and Re-Install OWA -
http://support.microsoft.com/?id=290287

1. Verify that the permissions on Cdohtml.dll are correct. Users must have READ permissions to this DLL. This file is responsible for rendering all the ASP pages with OWA. To check the permissions: a. Right-click the file name, and then click Properties.
b. Click the Security tab, and then click Permissions.

Cdohtml.dll is typically located in the Exchsrvr\Bin directory. Make sure that all users have at least READ permissions to this directory.

2. Check the registry. You may have a problem with one of the following registry subkeys:• If you have OWA 5.5 or OWA 5.5 SP1 installed, the problem may be with the following subkey:
HKEY_CLASSES_ROOT\TypeLib\{BC00F700-31AC-11D0-B5F1-00AA00BF3382}
• If you have OWA 5.5 SP2 or later installed, the problem may be in one or more of the following subkeys:
HKEY_CLASSES_ROOT\CLSID\{bc00f780-31ac-11d0-b5f1-00aa00bf3382}
HKEY_CLASSES_ROOT\CLSID\{bc00f781-31ac-11d0-b5f1-00aa00bf3382}
HKEY_CLASSES_ROOT\CLSID\{bc00f782-31ac-11d0-b5f1-00aa00bf3382}
HKEY_CLASSES_ROOT\TypeLib\{BC00F700-31AC-11D0-B5F1-00AA00BF3382}
These are the subkeys for Cdohtml.dll. You can export each of these subkeys and then run Regsvr32.exe on the DLL to register each key back into the registry correctly. To export and remove the registry subkey, follow these steps:a. Click Start, click Run, type regedit to start Registry Editor, and then click OK.
b. In Registry Editor, select the key that you want to back up.
c. On the Registry menu, click Export Registry File.
d. In the Save In list, select the folder where you want to save the backup.
e. In the File Name box, type a name for your backup file, such as Options or Backup.
f. Under Export Range, click Selected branch.
g. Click Save. The file is saved with a .reg extension.
h. Select the subkey that you want to remove.• If you have OWA 5.5 and OWA 5.5 SP1 installed, select the following subkey:
HKEY_CLASSES_ROOT\TypeLib\{BC00F700-31AC-11D0-B5F1-00AA00BF3382}
• If you have OWA 5.5 SP2 or later installed, select all the following subkeys:
HKEY_CLASSES_ROOT\CLSID\{bc00f780-31ac-11d0-b5f1-00aa00bf3382}
HKEY_CLASSES_ROOT\CLSID\{bc00f781-31ac-11d0-b5f1-00aa00bf3382}
HKEY_CLASSES_ROOT\CLSID\{bc00f782-31ac-11d0-b5f1-00aa00bf3382}
HKEY_CLASSES_ROOT\TypeLib\{BC00F700-31AC-11D0-B5F1-00AA00BF3382}

i. Press DELETE. Alternatively, right-click each subkey, and then click Delete.
j. Quit Registry Editor.

When you are finished, stop the WWW Service by using either the Services component in Control Panel or the Internet Information Services (IIS) Manager. Then you must re-register Cdohtml.dll. To do so, follow these steps:1. Click Start, and then click Run.
2. Type regsvr32 c:\exchsrvr\bin\cdohtml.dll , and then click OK.

k. After you re-register the Cdohtml.dll file, you may have to verify the permissions on the registry subkeys. To verify the permissions, follow these steps:1. Open Registry Editor.
2. Locate the following registry subkeys:
HKEY_CLASSES_ROOT\CLSID\{bc00f780-31ac-11d0-b5f1-00aa00bf3382}
HKEY_CLASSES_ROOT\CLSID\{bc00f781-31ac-11d0-b5f1-00aa00bf3382}
HKEY_CLASSES_ROOT\CLSID\{bc00f782-31ac-11d0-b5f1-00aa00bf3382}
HKEY_CLASSES_ROOT\TypeLib\{BC00F700-31AC-11D0-B5F1-00AA00BF3382}
3. Click each subkey, click Security, and then click Permissions.
4. Assign the Everyone group Full Control permissions to the registry subkeys.
5. Assign the IUSR_ServerName account Full Control permissions to the registry subkeys.

l. Restart the WWW Service.

Het microsoft document: http://support.microsoft.com/?id=194525

The permissions for :


21-Jul-2003 20:24 5.5.2657.55 811,280 Cdo.dll
21-Jul-2003 18:44 5.5.2657.55 535,312 Cdohtml.dll
28-Jun-2003 18:44 6.5.6582.0 57,344 Htmlsnif.dll
28-Jun-2003 18:44 6.5.6582.0 225,280 Safehtml.dll


Were all missing the "Everybody" permission, luckily I had another OWA
server to compare. Changed the permissions and restarted the services.


PS these are the files that the CDO update (required for Outlook 2003)
updates when it is installed.

Deze is eigenlijk voor OWA 2003, maar het was toch te proberen.

En hier nog een troubleshooter: http://www.cgnet.com/Exchange/owa_ts.htm#vberr

Ik heb de goede cdo.dll en cdohtml al gedownload en opnieuw geregistreerd, maar dat mag ook niet helpen.

De installatie van OWA zelf gaf geen foutmeldingen.

De melding komt naar voren zodra je je gebruikersnaam en wachtwoord invoerd. Er is wel een verbinding met de exchange server, aangezien er wel wachtwoord controle is. (verkeerd wachtwoord = doei, goed wachtwoord = foutmelding)

[ Voor 39% gewijzigd door Furinax op 07-04-2006 09:58 ]

[Furinax]

Het probleem is opgelost.

Heb het volgende gedaan:

1. www services uitgeschakeld
2. regkey HKEY_CLASSES_ROOT\TypeLib\{BC00F700-31AC-11D0-B5F1-00AA00BF3382} verwijderd (uiteraard wel even backuppen)
3. cdohtml.dll opnieuw geregistreerd.
4. www services gestart

De subkey moet echt verwijderd worden. Overschrijven helpt niet.
Topic mag op het slotje. Hoop dat deze topic nog iemand helpt in de toekomst